Hi, I’m
Taylah Howard
Deception Bay,QLD
Overview
4
years of professional experience
Work History
Pil, Pel Restaurant
Waitress
05.2019 - 05.2019
Job overview
- Food Service to Customers Tables
- Beverage Service of Non-Alcoholic Beverages to Costumers Tables.
- Folded napkins and prepared silverware sets to provide adequate supply for the host station
- Inspected dishes and utensils for cleanliness
- Bussed and reset tables to keep the dining room and work areas clean
Deception Bay McDonald's
Customer Service Crew Member
07.2019 - Current
Job overview
- Whilst employed, she gained an understanding of how
- Operate drive-through services including order taking, handling orders, handling payment, and food delivery in a prompt but friendly manner
- Mastered POS (point of service) systems to oversee payments ranging from $3,000 to $5,000 per shift
- Managed timely and effective replacement of damaged or missing products
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates
Redcliffe RSL
Waitress
09.2022 - 09.2022
Job overview
- Greeting Customers
- Foodservice to Customers' tables
- Tiding and sanitizing the customer areas
- Bussed and reset tables to keep dining room and work areas clean
Americold Logistics
Picker and Packer
01.2023 - 02.2023
Job overview
- Good attention to detail while working with items which are all different shapes and sizes and different weights
- Work towards meeting deadlines.
- Operated manual and electric pallet jacks to move merchandise
- Safely and securely loaded items to prevent damage during transport
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport
Education
Clontarf Beach State High SchoolClontarf, QLD
High School Diploma
11.2021
University Overview
- Awarded Certificate 2 in Skills for Work and Vocational Pathways
- Awarded Responsible Service of Alcohol
Binnacle TrainingClontarf, QLD
Certificate III from Business Administration
11.2021
Tafe Queensland South Bank, QLD
Certificate II from Health Support Services
11.2021
University Overview
- Awarded First Aid and CPR
Licences 4 Work BrisbaneCoopers Plains, QLD
White Card
06.2023
Skills
- POS Systems Operations
- Credit and Cash Transactions
- Microsoft Office
- Customer Relations
- Verbal and Written Communication
- Cleaning and Sanitizing
- Time Management Skills
- Safety Verifications
- Feedback Acceptance
- Order Taking
- Taking and Preparing Orders
- Cross-Training Skills
- Spreadsheet management
Timeline
Picker and Packer
Americold Logistics
01.2023 - 02.2023
Waitress
Redcliffe RSL
09.2022 - 09.2022
Customer Service Crew Member
Deception Bay McDonald's
07.2019 - Current
Waitress
Pil, Pel Restaurant
05.2019 - 05.2019
Clontarf Beach State High School
High School Diploma
Binnacle Training
Certificate III from Business Administration
Tafe Queensland
Certificate II from Health Support Services
Licences 4 Work Brisbane
White Card
Additional Information
- Maureen McVey
English, Geography and History teacher
Clontarf Beach State High School
Email: mmcve11@eq.edu.au
Phone Number: (07) 34804702
- Karley Smith
Restaurant Manager of Deception Bay McDonald's
Email: Karley.Smith@Hotmail.com
Mobile Number: 0468874248