Taylah Oliver
Katherine,NT
Summary
Results-driven professional with a proven track record of success in various industries. Possesses strong communication and leadership skills, as well as expertise in customer service skills. Known for achieving goals and exceeding expectations through strategic planning and effective problem-solving. A dedicated team player with a passion for delivering exceptional results.
Overview
8
8
years of professional experience
Work History
Operations Support Officer
Northern Hedging and Contracting
07.2022 - 01.2025
- Computer skills (Excel & Microsoft use)
- Self-motivated, with a strong sense of personal responsibility.
- Invoice preparation
- Assisting OHS with SOPs, SWMS, JSEAS
- Parts ordering/handling
- Stock take
- Maintained multiple systems (maintenance management software, preventative maintenance system & excel systems)
- Handling personal information (employment contracts, employee personal information)
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Bakery Cashier
Katherine Brumby’s
04.2019 - 07.2022
- Supported other staff members during busy times by assisting with cleaning tasks or restocking shelves as needed.
- Food preparation
- Coffee practices (barista)
- Maintained a clean, organized, and well-stocked cashier area to ensure smooth operations.
- Cash handling
- Cleaning
- Following food safety practices
- Worked effectively in fast-paced environments.
- Provided outstanding customer service on phone and in person.
Retail Worker
PharmaSave Katherine Pharmacy
02.2020 - 11.2020
- Customer service
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Computer work
- Medication handling
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Waitress
Katherine mahogany, bar & grill
04.2018 - 09.2018
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Processed orders and sent to kitchen employees for preparation.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
Hospitality Worker
Dragonfly Catering
02.2017 - 09.2017
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Education
Katherine High School -
Katherine High School
01.2020
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service & assistance
- Attention to detail
- Stock replenishment
- Computer/Excel skills
- Reliability and punctuality
- Multitasking Abilities
Work Experience
- Katherine High School Canteen, Volunteer, 2015 – 2018, Stocking shelves, Food preparation, Cleaning
- Katherine Turf Club (Katherine Races), 2022, Customer skills, Maintaining stock levels, Alcohol handling (wines, spirits and beer)
- Katherine & District Show Society Inc (Katherine Rodeo), 2022/23, Customer skills, Maintaining stock levels, Alcohol handling (wines, spirits and beer)
Hobbies and Interests
- Enjoying time with partner and family
- Travelling & creating new adventures
Timeline
Operations Support Officer
Northern Hedging and Contracting
07.2022 - 01.2025
Retail Worker
PharmaSave Katherine Pharmacy
02.2020 - 11.2020
Bakery Cashier
Katherine Brumby’s
04.2019 - 07.2022
Waitress
Katherine mahogany, bar & grill
04.2018 - 09.2018
Hospitality Worker
Dragonfly Catering
02.2017 - 09.2017
Katherine High School -
Katherine High School
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