Taylor Fry
Dakabin
Summary
Dedicated and driven professional with a strong passion for continuous learning and personal growth, complemented by extensive experience across multiple industries. A proactive approach to problem-solving and team collaboration is characterized by adaptability, initiative, and a genuine commitment to delivering exceptional customer service. Proven expertise as a childcare educator demonstrates the ability to nurture and develop young minds while creating engaging educational activities in a reliable and supportive environment. Renowned for achieving results through effective communication, fostering positive relationships, and maintaining high standards of care and safety.
Overview
6
6
years of professional experience
Work History
Disability Employment Consultant
APM Employment Service
06.2025 - Current
- Collaborated with local employers to create employment opportunities for disabled clients, fostering strong relationships within the community.
- Navigated complex disability benefits systems on behalf of clients, assisting them in understanding their rights and ensuring that employment goals did not conflict with financial assistance programs.
- Utilized adaptive technologies when necessary to enhance the accessibility of resources for disabled clients during their job search efforts.
- Interviewed participants and other supports to determine interests, desires, barriers and skills.
- Managing a caseload of over 60 participants
- Completing administration tasks and calendars.
- Called on potential employers to explain benefits of employing participants and possible training opportunities.
- Assisted clients with completing job applications and submitting resumes to improve interview chances.
- Matched clients to open positions based on skills and work requirements.
- Updated client records to reflect personal information, qualifications and career aspirations.
- Conducted assessments, interviews, and job trials with clients to develop person-centered plans for employment and support.
- Identify and secure employment opportunities for participants with local employers
- Supporting our participants to identify skills to become job ready
- Deliver quality service whilst adhering to all contractual and compliance requirements
- Enhance participants employability through training and support service referrals
- Develop personalised job plans for clear employment pathways
- Build and maintain positive relationships with local employers and community groups
Childcare Educator
Mary Rice Early Learning
06.2024 - 05.2025
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Collaborated with parents to address individual child needs and discuss progress reports regularly.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
- Communicated with parents and other staff about student progress.
- Maintained safety and cleanliness by sterilizing toys and surfaces.
- Applied play-based strategies to provide diverse approaches to learning.
- Enhanced children''s cognitive and social development by implementing age-appropriate activities and games.
- Streamlined daily routines, resulting in increased efficiency and smoother classroom operations.
- Promoted positive reinforcement techniques, fostering a nurturing learning environment for all children.
- Devised creative lesson plans, incorporating diverse teaching strategies to cater to different learning styles.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Gathered materials and resources to prepare for lessons and activities.
Partnerships Manager
BizFocused
08.2023 - 01.2024
- Manage new customer accounts and drive data integration processes to enhance operational efficiency.
- New Customer Onboarding - Thoroughly assess their unique needs and specific requirements.
- Proficiently set up lead delivery campaigns within our distribution platform. Align campaigns with customer objectives and strategies to ensure success.
- Successfully perform integrations using APIs, enabling seamless connections with platforms like Zapier, Google Sheets, and CRM systems.
- Proactively engage with customers, providing them with regular updates on their campaign progress. Skillfully collect feedback and offer valuable insights to enhance campaign effectiveness.
- Expertly handle data packets in Excel, skillfully consolidating and analyzing substantial volumes of data.
- Efficiently administer tasks related to merging systems and databases to streamline operations.
- Identify opportunities for cross-selling and upselling our products and services to existing clients. Collaborate with customers to explore additional solutions that meet their evolving needs.
Assistant Educator
Affinity Education
01.2023 - 08.2023
- Engage and supervise the children at all times.
- Maintain a safe environment for children, families, and team members.
- Build and maintain strong, positive relationships with children and families.
- Comply with National Quality Standards and the EYLF.
- Complete compliance checklists and daily write-ups.
- Organize and engage children in daily activities based on a program based on children's interests.
- Complete daily write-ups, full cycles on children's learning, and summative assessments.
- Look after ratio and ensure the center is in compliance.
Sales Manager
Telstra
06.2022 - 12.2022
- Led team to exceed sales targets, enhancing customer satisfaction and team morale.
- Trained new staff, fostering skills development and improved service delivery.
- Resolved customer complaints efficiently, maintaining high service standards.
- Conducted stock management, ensuring compliance and optimal inventory levels.
Sales Consultant
Telstra
08.2019 - 06.2022
- Achieved top performance nationally by strategically adapting to a rapidly changing, competitive environment.
- Applied extensive knowledge of market and full range of innovative products to meet customer needs, expanding company's customer base.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Followed up with existing customers to provide additional support and address concerns.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Educated customers on current operating systems and programs while also going above and beyond to assist with complex tech/IT assistance.
- In-depth knowledge of complex systems such as Siebel, MNC, FlexCAB, and Salesforce.
- Trained and mentored new employees on company values, consult model, and how to use systems.
- Knowledgeable of NBN services and fixed ordering.
- Visual marketing, including displays, security, and fixtures of devices, accessories, and pricing.
- Samsung Elite – takes monthly modules to upkeep the title which gives access to Samsung's newest phones every 6 months and all the inside news.
Education
Diploma - Early Childhood Education and Care
ACCO
06.2017
Year 12 - undefined
North Lakes State College
12.2013
Skills
- Problem Solving
- Play-based learning
- Activity planning
- CPR and first aid
- Health and safety
- Child safety
- Parent communication
- Child care
- Time Management
- Multitasking
- Effective communication
- Adaptability
- Customer Relations
Timeline
Disability Employment Consultant
APM Employment Service
06.2025 - Current
Childcare Educator
Mary Rice Early Learning
06.2024 - 05.2025
Partnerships Manager
BizFocused
08.2023 - 01.2024
Assistant Educator
Affinity Education
01.2023 - 08.2023
Sales Manager
Telstra
06.2022 - 12.2022
Sales Consultant
Telstra
08.2019 - 06.2022
Year 12 - undefined
North Lakes State College
Diploma - Early Childhood Education and Care
ACCO
Additional information
- Achievements
- Accumulated over 1 Million in Sales for Telstra
- Sales Champion for Multiple Quarters
- Multiple Shining Stars including Gold Shining Star
- Sales Pins for each month for Exceeding KPI's (Bronze, Silver, Gold)
Sales Champion
Accumulated over 1 Million in Sales for Telstra
• Sales Champion for Multiple Quarters
• Multiple Shining Stars including Gold Shining Star
• Sales Pins for each month for Exceeding KPI's (Bronze, Silver, Gold)
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