Taylor Hogan
Little Hampton,SA
Summary
With a longstanding commitment to the Adelaide Hills community, I have actively contributed to its vibrancy for many years. As a dedicated member of the Hahndorf Netball Club, I have served as a player, coach, and umpire as well as worked on fostering a supportive and competitive environment. My passions extends beyond sports to working with children, especially those with disabilities, where I have found immense fulfillment. Known for my positive attitude and strong leadership skills, I consistently strive to make a positive impact in both sports and community engagement, embodying a commitment to inclusivity and personal development.
Overview
3
3
years of professional experience
Work History
Receptionist
Hahndorf Physiotherapy
06.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Disability Support Worker
Help 2 Homes
11.2023 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Worked with clients of all ages ranging from 8 months to 70 years old.
Babysitter
Familes Across Adelaide Hills
01.2021 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Shop Assistant
Otto's Bakery
05.2023 - 08.2023
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Stored, labeled and replenished supplies in compliance with food safety regulations.
- Decorated baked goods and designed visually appealing displays of finished products.
Sandwich Artist
SUBWAY®Restaurants
10.2022 - 04.2023
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
Kitchen Hand
German Arms Hotel
03.2022 - 10.2022
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Managed time to juggle multiple tasks simultaneously with ease.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Junior Waiter
Kimbolten Wines
01.2021 - 04.2022
- Delivered exceptional service under pressure while remaining calm and composed during peak hours in the restaurant industry''s fast-paced environment.
- Strengthened communication skills through daily interactions with both guests and other staff.
- Enhanced customer experience by providing friendly and efficient service during busy shifts.
- Displayed flexibility by adjusting work schedules as needed to accommodate the needs of the business, including working weekends, holidays, and evenings.
- Polished glasses and kept maintained cleanliness behind the bar.
Food Runner
Sidewood Esate
06.2021 - 12.2021
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Delivered correct food items to tables according to order documentation.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Cleared tables immediately after guests left in preparation for next party.
Education
Certificate III - Teacher Aide Education
Institute of Teacher Aide Course
Online08.2024
Certificate IV - Teacher Aide Education
Institute of Teachers Aide Courses
Online 08.2024
Certificate III - Individual Support (Aged Care)
MADEC
Mount Barker, SA08.2023
SACE -
Cornerstone College
Mount Barker, SA12.2022
Competence - Photography
Centre of Creative Photography
Adelaide, SA04.2021
Skills
Organization skills
Time Management
Telephone skills
Data Entry
Daily living assistance
Personal Care
Housekeeping and meal preparation
Disability Awareness
Punctuality
Display Setup
Order Taking
Professional Appearance
Additional Information
South Australian Drivers Licence - Obtained
First Aid and CRP Trained - Obtained 03/04/2024
Working with Children Clearance - Obtained 22/03/2021
National Police Clearance - Obtained 15/06/2023
Manual Handing Certificate - Obtained 14/09/2022
Infection Control Training - Obtained 23/02/2022
Im Alert Food Safety - Obtained 18/04/2023
RSA - Obtained 28/09/2023
Level 1 Sport Trainer - Obtained 05/04/2024
2024 Influenza Vaccine - Obtained
3 Covid 19 Vaccines - Obtained
Volunteering
Umpiring for Hahndorf Netball Club - 2017
Coaching Hahndorf Netball Clubs Under 9s and Net Set Go - 2024
Cafe Hand at Cafe 3:16 - 2023
Hahndorf Animal Shelter - 2023
Australia Biggest Morning Tea - 2022 and 2023
References
Leonie Neill - Manger at Hahndorf Physiotherapy - 0417 401 701 - leonie.neill@outlook.com
Sarah Wood - Parent of Child I Babysit - 0468 437 245 - sarah.cohenwood@flinders.edu.au
Megan Mc Intyre- Character Witness - 0439 581 124 - rustysridingretreat@gmail.com
Timeline
Receptionist
Hahndorf Physiotherapy
06.2024 - Current
Disability Support Worker
Help 2 Homes
11.2023 - Current
Shop Assistant
Otto's Bakery
05.2023 - 08.2023
Sandwich Artist
SUBWAY®Restaurants
10.2022 - 04.2023
Kitchen Hand
German Arms Hotel
03.2022 - 10.2022
Food Runner
Sidewood Esate
06.2021 - 12.2021
Babysitter
Familes Across Adelaide Hills
01.2021 - Current
Junior Waiter
Kimbolten Wines
01.2021 - 04.2022
Certificate III - Teacher Aide Education
Institute of Teacher Aide Course
Certificate IV - Teacher Aide Education
Institute of Teachers Aide Courses
Certificate III - Individual Support (Aged Care)
MADEC
SACE -
Cornerstone College
Competence - Photography
Centre of Creative Photography
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