Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Stansfield

Port Douglas,QLD

Summary

I am a 17 year old teenager looking to pick up extra shifts on Tuesday after school and Sunday anytime. I am completing year 12 at the moment and am looking to learn new skills not available at my current job before moving away for university next year. I am very confident in customer service and would like to learn more food skills to increase my skills.

Overview

1
1
year of professional experience

Work History

Customer Service Cashier

IGA
10.2023 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.

Warehouse Assistant

Port Douglas Hospitality Supplies
12.2022 - 12.2023
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.

Education

High School Diploma -

Mossman State High School
Mossman, QLD
11.2024

Skills

  • Customer Service
  • Customer Satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash Handling
  • Customer Focus
  • POS System Operation
  • Refund handling
  • Merchandise Restocking

Timeline

Customer Service Cashier

IGA
10.2023 - Current

Warehouse Assistant

Port Douglas Hospitality Supplies
12.2022 - 12.2023

High School Diploma -

Mossman State High School
Taylor Stansfield