Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Engagements
Professional Referees
Wwcc
Attributes
Timeline
Generic

Taysha Payne

Albury,NSW

Summary

My objective is to secure full time, part time or casual employment in a role that can enhance my skills and learning. I have excellent customer service and communication skills which I have developed and demonstrated through my engagement in volunteer activities. My key strengths are my willingness to learn, my respectful attitude, and my keen interest and love of helping people.

Overview

2
2
years of professional experience

Work History

Waitress & Bar Attendant

Indian Tandoori
01.2021
  • Customer Service, Serving food & beverages, Cleaning tables, Greeting customers, Processing payments cash/EFTPOS, Working in a fast-paced environment

Store Service Assistant

Woolworths
Albury, NSW
01.2023 - Current
  • Collaborated with team members to achieve monthly sales targets and consistently exceed performance expectations.
  • Enhanced store safety protocols by conducting regular equipment inspections and promptly reporting any issues to management for resolution.
  • Improved communication between departments by developing a streamlined process for sharing updates on product availability or special requests from customers.
  • Streamlined store operations by maintaining a clean, organized, and properly stocked environment.
  • Assisted customers with returns and exchanges, ensuring the highest level of satisfaction for each transaction.
  • Enhanced customer satisfaction by providing exceptional service and assistance in locating products.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

Kitchen hand / Foh / chef apprentice

SALUDOS
02.2022 - 11.2022

Education

Albury Wodonga Community College
01.2018

Thuringowa High School
01.2016

Murray High School
01.2015

Springdale Heights Primary School
01.2013

Skills

  • Microsoft Word
  • Microsoft Outlook
  • Sound typing skills
  • Team Collaboration
  • Cleanliness
  • Greeting guests
  • Strong multitasking
  • Customer Service
  • Cash Handling
  • Payment Processing

Accomplishments

  • 2021 NSW RSA & RCG Certificates
  • 2019 February - June Certificate III Beauty Services
  • 2014: Represented Murray High School in cross country at a state level
  • 2013: House captain in Year 6
  • 2013: Participated in the rock eisteddfod through school

Volunteer Engagements

  • Albury and Wangaratta markets, regularly help at a family business selling crystals every second Sunday, 2017
  • Albury Show, helped nan sell raffle tickets for 2REMFM community radio station, 2016, 2017
  • Salvation Army, helped nan in the kitchen with food preparation for underprivileged people in the community, 2015, 2016
  • Salvation Army, helped supervise children during church services, 2015, 2016

Professional Referees

Available on Request

Wwcc

WWC2383362E, 12/14/26

Attributes

  • Honest: Strong personal morals and ethics demonstrated by the ability to handle cash transactions selling crystals at the markets every fortnight.
  • Helpful: Demonstrated through numerous volunteer engagements over the last few years and a genuine desire to assist other people.
  • Attention to detail: Demonstrated through displaying the crystals at the market into specific sections so they are visually appealing to customers and easy for customers to find what they are looking for.
  • Customer service experience: Demonstrated through experience working at the markets which involves interacting with a wide range of people in the community.
  • Works well under pressure: Demonstrated through experience working at the markets. The crowds can become quite large and there is a need to be remaining calm and attending to every customer's need.
  • Punctual: Demonstrated by fortnightly attendance at the markets. This involves getting up at 4.00am to have time to set up for the markets.
  • Collaborative team member: Demonstrated by working in a team of 4 people at the markets and specialising in selling different types of crystals and working around other people's lunch breaks.
  • Verbal communication: Demonstrated by always seeking help from other family members who work at the market in order to have the most accurate and updated information to provide to customers rather than providing incorrect information.

Timeline

Store Service Assistant

Woolworths
01.2023 - Current

Kitchen hand / Foh / chef apprentice

SALUDOS
02.2022 - 11.2022

Waitress & Bar Attendant

Indian Tandoori
01.2021

Albury Wodonga Community College

Thuringowa High School

Murray High School

Springdale Heights Primary School
Taysha Payne