Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Te-hani Samuela

Townsville,QLD

Summary

Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. I am willing and wanting to change my career path for future growth potential and new challenges. I feel my skills and experience will transfer well into this new career. I am knowledgeable about processing payments, using Point-of-sale systems and serving alcohol in a responsible way. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level available position. Ready to help team achieve company goals. I attain the current Responsible service of alcohol (RSA) training and certificate as well as the Responsible service of gaming (RSG) training and certificate. I am on my P2 (green p's) Provisional license and have my own mode of transport.

Overview

3
3
years of professional experience

Work History

Bar Attendant

Brothers Leagues Club
2022.08 - Current
  • Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
  • Adhered to alcohol policies and procedures and complied with local and state laws.
  • Acknowledged guests even when busy and anticipated and responded to guest needs.
  • Operated and closed down bar station according to sanitation regulations and safety standards.
  • Maintained neat, clean and professional appearance to meet business dress code policy.
  • Operated POS system to collect payments from customers.

Bistro Attendant

Brothers Leagues Club
2022.08 - Current
  • Reconciled cash drawer and corrected any errors.
  • Monitored food supplies and notified management to restock limited inventories.
  • Provided information regarding promotions and menu items.
  • Managed multiple tasks in high-volume environment.
  • Delivered food to guest tables with timeliness and efficiency.
  • Maintained clean and safe workstation while adhering to all food safety and sanitation regulations.
  • Addressed guest complaints and resolved issues to promote satisfaction.

Cafe Attendant

Heritage Tea Rooms
2021.09 - 2022.08
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Maintained food safety and sanitation standards.
  • Monitored food quality and presentation to maintain high standards.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Prepared and served various food items in fast-paced environment.
  • Managed opening and closing shift kitchen tasks.

Crew Member

Guzman Y Gomez
2020.06 - 2021.09
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

Bachelor of Social Work -

James Cook University
Townsville, QLD
07.2027

High School Diploma -

Kirwan State High School
Kirwan, QLD
11.2022

Skills

  • Product Delivery Management
  • Food Allergies
  • Operational Manuals
  • Clean Dining Areas
  • Attentive Service
  • Food and Beverage Pairings
  • Billing and Payment Processing
  • Customer Service
  • Cash Register Operations

Additional Information

Moving to and will be based in the Brisbane region as of January 2023

Timeline

Bar Attendant

Brothers Leagues Club
2022.08 - Current

Bistro Attendant

Brothers Leagues Club
2022.08 - Current

Cafe Attendant

Heritage Tea Rooms
2021.09 - 2022.08

Crew Member

Guzman Y Gomez
2020.06 - 2021.09

Bachelor of Social Work -

James Cook University

High School Diploma -

Kirwan State High School
Te-hani Samuela