Teagan Van Der Vliet
Bushland Beach,Townsville
Summary
Eager employee keen to take on new challenges and experiences. Strong work ethic, adaptability, and great interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Front of House and Floor Service
Bohle Barn Hotel
Shaw, QLD
06.2023 - Current
- Teach front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experiences for patrons.
- Wipe down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Provided information about menu selections and made recommendations.
- Processed customer payments accurately and efficiently.
- Ensured orders were accurate before they were sent out from the kitchen.
- Followed health and safety regulations while handling food products.
- Cleaned up Front of House/Bistro at end of shift, including proper storage of food items.
Front End Team Member
Woolworths Group
Deeragun, QLD
01.2019 - 01.2022
- Maintained knowledge of sales and promotions, return policies and security practices.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Maintained neat and well-organized front check-out and reception areas.
- Handled customer problems with knowledgeable, speedy, and friendly service.
- Collecting trolleys while ensuring safety.
- Safe Trolley Collection.
Groceries Team Member
Woolworths Group
Deeragun, QLD
01.2019 - 03.2022
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Checked expiration dates on food items regularly to ensure quality standards were met.
- Adhered to safety policies while operating equipment such as hand truck or pallet jack.
- Cleaned shelves, counters and tables to maintain organized store.
- Ticketed, arranged and displayed merchandise to promote sales.
Education
01.2017
01.2016
Skills
- Safe Trolley Collection
- Able to Use Standard Size Pallet Jack
- Safe Food Handling
- Food Running
- Table Setup
- Wait Staff Support
- Cash Register Operation
- Menu Inquiries
- Kitchen Communication
- POS Systems
- Register Opening and Closing
- Inventory and Stocking
- Store Policies and Procedures
- Customer Service Excellence
- Dining Room Organization
- Excellent Customer Service
Tickets Licenses
- QLD Learners Drivers License (C Class)
- Food Safety Certificate
- SITHFAB002 Provide Responsible Service of Alcohol
- SITHGAM001 Provide Responsible Gambling Services
- RIIMP0301D Conduct Hydraulic Excavator Operation’s
- RIIHAN301D Operate Elevating Work Platform (EWP)
- RIIMP0304D Conduct Wheel Loader Operations
References
References available upon request.
Timeline
Front of House and Floor Service
Bohle Barn Hotel
06.2023 - Current
Front End Team Member
Woolworths Group
01.2019 - 01.2022
Groceries Team Member
Woolworths Group
01.2019 - 03.2022