Teegan Allwright
Johnston,NT
Summary
- Class C (Endorsements) – Expiry 10/03/2024 own transport
General Education/ Training
- 2008 – Certificate III in Children Services.
- 2010 – Resolving Conflict & Dealing with Difficult People.
- 2010 – Certificate III in Alcohol and Other Drugs. (AOD)
- 2011 – Anti-Discrimination & Prevention of sexual harassment & workplace bullying course.
- 2011 – Aboriginal Interpreter course (AIS)
- 2012 – Customer Aggression Briefing.
- 2016 – Dealing with Mental Health First Aid.
- 2017 – Cultural Awareness Training (Centrelink Internal)
- 2018 – Aboriginal & Torres Strait Islander Mental Health First Aid
- 2019 – Aboriginal Interpreter course (Centrelink Internal)
- 2021 - Respect Equity Diversity Online (NTPFES Internal)
- 2021 - Risk Assessment and Management Online (NTPFES Internal)
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Criminal Records Officer
NT Police, Fire and Emergency Services
Darwin
04.2021 - 10.2021
- Updating Criminal History and Warrants database
- Oral/interpersonal Communication
- Extracting incoming mail
- Processing data via IJIS and Promise system
- Filling records/Court Result Sheets
- Updated records with new information.
- Followed confidential regulations to maintain privacy.
- Maintained the accuracy of records by verifying the accuracy of data in records.
- Assisted with typing, data entry, and answering incoming calls as required.
- Coordinated with various departments to support cross-functional needs.
- Followed established policies and procedures to maintain compliance with regulations.
Service Officer
Services Australia – Centrelink/Medicare
Casuarina
01.2013 - 04.2021
- Customer Service deliveries – solve complex inquiries
- Stay up to date with relevant legislation
- Community engagement
- Data entry, file reports, proactively engage with the Australian public
- Promoting and utilising use of digital services
- Prompt delivery of current and accurate information
- Utilising indigenous interpreters and multicultural interpreters
- Making use of out-servicing and third-party organisations to service the Australian public regarding financial benefits.
- Monitored and evaluated the impact of social services on the community.
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
Education
High School Diploma -
Katherine High School
Katherine, NT2008
Skills
- Decision-Making
- Time Management
- Computer Skills
- Teamwork and Collaboration
- Multitasking
- Organisation and Time Management
- Customer Service
- Friendly, Positive Attitude
- Cultural Awareness
- Data Entry
Timeline
Criminal Records Officer
NT Police, Fire and Emergency Services
04.2021 - 10.2021
Service Officer
Services Australia – Centrelink/Medicare
01.2013 - 04.2021
High School Diploma -
Katherine High School