Teegan Allwright
Johnston,NT
Summary
- Class C (Endorsements) – Expiry 10/03/2024 own transport
General Education/ Training
- 2008 – Certificate III in Children Services.
- 2010 – Resolving Conflict & Dealing with Difficult People.
- 2010 – Certificate III in Alcohol and Other Drugs. (AOD)
- 2011 – Anti-Discrimination & Prevention of sexual harassment & workplace bullying course.
- 2011 – Aboriginal Interpreter course (AIS)
- 2012 – Customer Aggression Briefing.
- 2016 – Dealing with Mental Health First Aid.
- 2017 – Cultural Awareness Training (Centrelink Internal)
- 2018 – Aboriginal & Torres Strait Islander Mental Health First Aid
- 2019 – Aboriginal Interpreter course (Centrelink Internal)
- 2021 - Respect Equity Diversity Online (NTPFES Internal)
- 2021 - Risk Assessment and Management Online (NTPFES Internal)
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Criminal Records Officer
NT Police, Fire and Emergency Services
2021.04 - 2021.10
- Updating Criminal History and Warrants database
- Oral/interpersonal Communication
- Extracting incoming mail
- Processing data via IJIS and Promise system
- Filling records/Court Result Sheets
- Updated records with new information.
- Followed confidential regulations to maintain privacy.
- Maintained the accuracy of records by verifying the accuracy of data in records.
- Assisted with typing, data entry, and answering incoming calls as required.
- Coordinated with various departments to support cross-functional needs.
- Followed established policies and procedures to maintain compliance with regulations.
Service Officer
Services Australia – Centrelink/Medicare
2013.01 - 2021.04
- Customer Service deliveries – solve complex inquiries
- Stay up to date with relevant legislation
- Community engagement
- Data entry, file reports, proactively engage with the Australian public
- Promoting and utilising use of digital services
- Prompt delivery of current and accurate information
- Utilising indigenous interpreters and multicultural interpreters
- Making use of out-servicing and third-party organisations to service the Australian public regarding financial benefits.
- Monitored and evaluated the impact of social services on the community.
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
Education
High School Diploma -
Katherine High School
Katherine, NT2008
Skills
- Decision-Making
- Time Management
- Computer Skills
- Teamwork and Collaboration
- Multitasking
- Organisation and Time Management
- Customer Service
- Friendly, Positive Attitude
- Cultural Awareness
- Data Entry
Timeline
Criminal Records Officer
NT Police, Fire and Emergency Services
2021.04 - 2021.10
Service Officer
Services Australia – Centrelink/Medicare
2013.01 - 2021.04
High School Diploma -
Katherine High School
Similar Profiles
Alice PascallAlice Pascall
Tenancy Contract Officer (AO5) at Regional Services Arnhem, Department of Territory Families, Housing and CommunitiesTenancy Contract Officer (AO5) at Regional Services Arnhem, Department of Territory Families, Housing and Communities
Pashya NoorizalPashya Noorizal
Volunteer Firefighter at Northern Territory Police, Fire And Emergency ServicesVolunteer Firefighter at Northern Territory Police, Fire And Emergency Services
Christina LopesChristina Lopes
NT Police at NTG - Police, Fire And Emergency ServicesNT Police at NTG - Police, Fire And Emergency Services