Teena Silk
Sippy Downs,QLD
Summary
Dynamic and compassionate professional with a proven track record in disability care and behavioral support, honed at Living Life Your Way and Regis Aged Care. Excelled in active listening and first aid, enhancing client well-being and safety. Adept at fostering teamwork, demonstrating exceptional communication skills, and driving significant behavioral improvements without exceeding a 55-word limit. Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills.
Overview
5
5
years of professional experience
Work History
Support Worker
Living Life Your Way
Sippy Downs, QLD
09.2024 - Current
- Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
- Maintained accurate records of client progress using computer systems or paper files in line with data protection regulations.
- Provided emotional support and companionship to enhance clients' well-being.
- Encouraged and motivated clients to develop new coping mechanisms and techniques to drive behavior modification.
- Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
- Assisted clients with personal care, such as showering and dressing.
Assistant in Nursing
Regis Aged Care
Sippy Downs, QLD
05.2023 - Current
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Planned and served meals and snacks to patients according to prescribed diets.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Safeguarded patient privacy.
- Answered patient call signals and signal lights to determine patients' needs.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Retail Member
Banjo’s Bakery Café
01.2022 - 03.2022
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas
- Maintained effective supply levels by monitoring and reordering food stock and dry goods
Crew Coach
Hungry Jacks
01.2020 - 01.2022
- Collaborated with team members to complete orders
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Increased customer satisfaction by resolving issues
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas
- Barista trained
Education
Diploma - Nursing Midwifery
TAFE QLD
QLDCertificate 3 - Individual Support (aged)
TAFE QLD
QLD07-2023
Some College (No Degree) -
Harristown State High School
Toowoomba, QLDSkills
- Highly motivated
- Excellent communication skills
- Fast learner
- Disability care
- Daily living support
- Behavioral and emotional support
- Teamwork
- Working with intellectually challenged individuals
- Working with physically challenged individuals
- Working with behaviorally challenged individuals
- Mobility assistance
- Active listening
- First aid and CPR
Additional Information
Excellent, Fully Vaccinated, Hold Australian Driver’s P2 license and own vehicle.
References
- Brooke Bayley- 0422200170
Timeline
Support Worker
Living Life Your Way
09.2024 - Current
Assistant in Nursing
Regis Aged Care
05.2023 - Current
Retail Member
Banjo’s Bakery Café
01.2022 - 03.2022
Crew Coach
Hungry Jacks
01.2020 - 01.2022
Diploma - Nursing Midwifery
TAFE QLD
Certificate 3 - Individual Support (aged)
TAFE QLD
Some College (No Degree) -
Harristown State High School
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