Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
References
Timeline
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Tegan O'Reilly

Cairns,QLD

Summary

I am a Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. I manage tasks with accuracy and great time management abilities. I also smoothly monitor security and serving diverse customer needs; Outgoing student pursuing flexible part-time employment with weekend and evening shift options. I am an organized and motivated individual, eager to utilize time management and organizational skills across diverse settings; Also experienced in fast-paced environments and adaptable to last-minute changes.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Assistant

Ally Fashion
Cairns, QLD
09.2023 - Current
  • Processed orders accurately and efficiently using a POS system.
  • Maintained cleanliness of the sales floor area at all times.
  • Provided excellent customer service to clients in person and over the phone.
  • Assisted customers with returns, exchanges and refunds.
  • Greeted customers and provided assistance with product selection.
  • Performed regular price checks to ensure competitive pricing.
  • Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
  • Assisted in creating displays to promote products.
  • Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
  • Fostered relationships with customers to expand customer base and retain business.

Crew Member

McDonald's
Cairns, QLD
09.2022 - 09.2023
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Served food quickly for positive guest experiences.
  • Wiped down tables and equipment, swept and refilled stock.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Took orders from patrons and input selections into store computer system.
  • Drove team success by quickly completing assigned tasks.
  • Stocked shelves and cases with new or transferred items.
  • Presented orders to guests within anticipated service times.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.

Sales Assistant

Cairns Dance
Cairns, QLD
02.2021 - 05.2021
  • Accepted and completed cash, check and credit card payments.
  • Helped customers find specific products, answered questions and offered product advice.
  • Answered incoming telephone calls to provide store, products and services information.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Listened to customer needs to identify and recommend best products and services.
  • Greeted and assisted customers to foster positive experiences.
  • Monitored stock levels to facilitate restocking and replenishment of shelves.

Education

High School Diploma -

Gordonvale State High School
12.2025

Skills

  • Inventory restocking
  • Company standards
  • Machine Operations
  • Payment transactions
  • Safe food handling
  • POS system expertise
  • Guest inquiries
  • Customer service
  • Order taking
  • Basic math
  • Visual Merchandising
  • Fitting room maintenance
  • Returns and exchanges
  • Loss Prevention
  • Product Knowledge

Certification

  • Certificate II in Health Support Services

Accomplishments

  • Recipient of Academic awards in Year 9 & 10.

Affiliations

  • Constantly participating in dancing actives (performances, competitions etc).

References

References available upon request.

Timeline

Sales Assistant

Ally Fashion
09.2023 - Current

Crew Member

McDonald's
09.2022 - 09.2023

Sales Assistant

Cairns Dance
02.2021 - 05.2021

High School Diploma -

Gordonvale State High School

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Tegan O'Reilly