Isabel Watt
Latham ,ACT
Summary
Diligent professional with a proven track record in efficiently processing transactions and providing exceptional customer service within high-paced work environments. Proficient in delivering top-tier customer service through effective communication, adept problem resolution, and a comprehensive understanding of sales dynamics. Demonstrated ability to thrive in challenging settings while maintaining a commitment to excellence.
Overview
6
6
years of professional experience
Work History
Part-Time Sales Assistant
Ally Fashion
11.2022 - Current
- Attended team meetings regularly for updates on new products, promotions or services offered by the store.
- Resolved customer complaints to boost service and satisfaction; escalated higher-level issues to the supervisor for immediate remediation.
- Assisted in training new employees on product knowledge, customer service and cash handling procedures.
- Reviewed financial records such as invoices, purchase orders and timesheets for accuracy.
- Coordinated promotional activities such as advertising campaigns, special offers and discounts to increase sales volume.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
Cashier Team Lead
Toms Superfruits Superstore
12.2018 - 06.2023
- Trained new cashiers on the proper use of registers and store policies.
- Resolved discrepancies between the POS system and physical money amounts in drawers at end of shift.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Conducted inventory audits to ensure the accuracy of product levels in the register area.
- Assisted in stocking shelves and keeping inventory organized.
Education
High School Diploma -
Hawker College
12-2021
Skills
- Visual Merchandising
- Cash Register Operation
- Employee Training
- Customer Relations
- Conflict Resolution
- Loss Prevention
- Teamwork and Collaboration
- Time Management
Timeline
Part-Time Sales Assistant
Ally Fashion
11.2022 - Current
Cashier Team Lead
Toms Superfruits Superstore
12.2018 - 06.2023
High School Diploma -
Hawker College
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