Tegan Wright
Port Macquarie,NSW
Summary
An authentic, experienced and results driven Project Officer with a proven track record of successfully assisting in the management and delivery of complex projects in alignment with organisational goals.
Skilled in project planning, resource management, risk mitigation, and stakeholder engagement. Adept at fostering strong team dynamics and driving project success through effective problem-solving and decision making.
Dedicated to delivering high-quality work and providing a range of project management and support services to ensure the development and delivery of a range of projects.
Honest, respectful, professional, and adaptable individual with a proven record of experienced interpersonal, communication, management, and critical thinking skills.
Overview
4
4
years of professional experience
Work History
Project Officer
Innovation and Technology - Strategic Delivery - Corrective Services NSW
01.2022 - Current
- Partnered with project team members to identify and quickly address problems.
- Developed and monitored project schedules, budgets and objectives for successful completion.
- Facilitated successful project outcomes by maintaining open lines of communication among team members, stakeholders, and senior management.
- Gathered and organized supporting materials for meetings and project updates.
- Kept stakeholders informed of progress through regular status updates clearly communicating any changes to project scope, timeline or budget.
- Improved stakeholder satisfaction by conducting thorough project needs assessments and delivering customized solutions.
- Implemented quality control measures to minimize errors and maintain high standards throughout the project lifecycle.
- Identified and resolved project issues and mitigated risks, reducing challenges and improving project results.
- Conducted post-project evaluations to identify areas for improvement and implement best practices in future initiatives.
- Monitored progress against established metrics continually adjusting strategies as needed to achieve desired results successfully.
A/Senior Communications Officer
Corrective Services NSW
05.2024 - 06.2024
- Implemented measurement tools to track the effectiveness of communication campaigns, informing future strategies and tactics.
- Coordinated responses to incoming inquiries promptly and accurately representing organizational policies.
- Collaborated with cross-functional teams to develop integrated marketing campaigns that drove business results.
- Developed compelling content for various communication channels, including newsletters, websites, and fact sheets
- Collaborated with executive leadership to craft presentations and talking points tailored for specific audiences.
- Managed crisis communications, mitigating potential reputational damage to the organization.
A/Services and Programs Team Leader
Mid North Coast Correctional Centre
01.2022 - 02.2022
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with staff and Inmates through positive attitude and attentive response.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Services and Programs Officer
Mid North Coast Correctional Centre
01.2020 - 01.2022
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Enhanced participant engagement by incorporating interactive activities and group discussions in program sessions.
- Collaborated with fellow facilitators to create a cohesive and consistent experience across all program offerings.
- Gathered participant feedback regularly via surveys or evaluations, utilizing insights gained for continuous improvement of future programming iterations.
- Led stimulating group discussions to encourage deeper understanding of program topics and foster critical thinking skills.
- Delivered clear and concise program modules, ensuring participants grasped key concepts effectively.
- Enhanced client satisfaction by efficiently addressing and resolving service-related concerns.
- Championed a customer-centric culture within the team, emphasizing the importance of exceptional service quality and client satisfaction as key drivers of business success.
- Streamlined workflow processes for improved team productivity and customer support.
- Facilitated effective communication between internal departments to resolve issues swiftly and prevent potential escalations.
- Managed challenging situations with professionalism and diplomacy, safeguarding the reputation of the business while prioritizing clients'' interests.
Education
Certificate IV in Project Management Practice -
TAFE
06.2024
Power to the Practice Manager - Practice Management
Prime Practice
Sydney, NSW06.2020
Emerging Managers - Business Management
BSI Learning
Sydney, NSW01.2020
Leadership Essentials -
Prime Practice
Sydney, NSW01.2019
Skills
- Project Management
- Presentation Skills
- Stakeholder Relations
- Project Scoping
- Document coordination
- Deadline Adherence
- Status Reporting
- Schedule Management
- Resource Allocation
- Data Collection
- Risk Assessment
- Quality Control
- Meeting facilitation
Accomplishments
- GEORGI EDWARDS, Senior Business Manager, Tegan, I am so thankful for the advice you provided me regarding a recent piece of work. You exceeded my expectation in terms of quality and responsiveness. Thank you for your support and professionalism.
- EDEN TOHI, Project Officer, Tegan - your meticulous preparation and seamless handover of information for tap app played a pivotal role in the success of our recent training session with both internal and external stakeholders. Your attention to detail shine brightly and make a significant impact on our team's accomplishments.
- SANDY ABIGALL, SAPTL North Coast, Tegan was tasked with several team building exercises recently and demonstrated not only a willingness to take them on but a proficiency to achieve the desired result. Tegan has developed new and exciting ideas and concepts in the workplace, her abilities and passion in the office are duly noted.
Thank you for considering my application. I hope to continue to bring my industry expertise and experience to the organisation, where I can contribute to its growth and success. Please don't hesitate to contact me at Tegan.wright@dcj.nsw.gov.au if you need any additional information. Sincerely, Tegan Wright.
References
- Sheryn Carroll, Senior Project Officer, Sheryn.Carroll@dcj.nsw.gov.au
- Tracie Wood, Senior Project Officer, Tracie.Wood@dcj.nsw.gov.au
Timeline
A/Senior Communications Officer
Corrective Services NSW
05.2024 - 06.2024
Project Officer
Innovation and Technology - Strategic Delivery - Corrective Services NSW
01.2022 - Current
A/Services and Programs Team Leader
Mid North Coast Correctional Centre
01.2022 - 02.2022
Services and Programs Officer
Mid North Coast Correctional Centre
01.2020 - 01.2022
Certificate IV in Project Management Practice -
TAFE
Power to the Practice Manager - Practice Management
Prime Practice
Emerging Managers - Business Management
BSI Learning
Leadership Essentials -
Prime Practice
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