Teleah Parker
Appin,Australia
Summary
Dynamic and self-motivated professional with extensive experience in customer service at IGA. Proven ability to resolve issues effectively while ensuring customer satisfaction. Skilled in point-of-sale transactions and maintaining food safety standards, consistently delivering exceptional service in fast-paced environments. Recognized for strong communication and teamwork skills, contributing to a positive workplace atmosphere.
Overview
3
3
years of professional experience
5
5
Certifications
Work History
Retail Assistant
IGA
Appin, Australia
05.2025 - Current
- Processed customer transactions accurately using point-of-sale systems.
- Handled customer inquiries and resolved issues promptly and professionally.
- Prepared and sliced deli meats and cheeses for customer orders.
- Maintained cleanliness and organization of the deli display cases.
- Collaborated with team members to ensure efficient service flow.
- Managed customer complaints in a professional manner while seeking solutions for resolution.
Pharmacist Assistant
Appin Compounding Pharmacy
Appin, Australia
08.2024 - 05.2025
- Managed inventory by organizing and restocking pharmaceutical supplies.
- Processed prescription orders and verified medication information for accuracy.
- Provided exceptional customer service in a fast-paced pharmacy environment.
- Followed safety protocols for handling hazardous materials and medications.
- Handled cash register transactions accurately and efficiently while maintaining appropriate records according to regulations.
- Followed strict confidentiality protocols to protect customers' private medical information.
Christmas Casual
Zoo Clothing
Macarthur, Australia
11.2023 - 02.2025
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked with cross-functional teams to achieve goals.
Team Member
KFC
Campbelltown, Australia
05.2023 - 12.2024
- Prepared and cooked menu items following KFC standards and procedures.
- Maintained cleanliness and organization of workstations and dining areas.
- Provided excellent customer service by taking orders and addressing inquiries.
- Operated kitchen equipment safely while adhering to health regulations.
- Collaborated with team members to ensure efficient service during peak hours.
- Maintained a clean and organized work area throughout shift.
Education
Higher School Certificate -
John Therry Catholic College
Rosemeadow09.2024
Skills
- Customer service
- Active listening
- Excellent communication skills
- Time management
- Self motivated and reliable
- Fast learner
- Punctual
- Ensuring customers needs are met
- Maintaining food-safety standards
- Maintaining a clean, safe work environment
- Food safety compliance
- Point-of-sale transactions
- Cash handling procedures
References
- Maddison Parker, Store Manager, 0466 494 610
- Noor Ejaz, Store Manager, 0422 573 742
- Tyrel Knott, Store Manager, 0405 123 484
Hobbies and Interests
- Going to the gym
- Muay Thai Kickboxing
- Spending time at the beach
- Spending time with family
Personal Information
Date of Birth: 29/04/07
Work Skills
- Customer service
- Active listening
- Excellent communication skills
- Time management
- Self motivated and reliable
- Fast learner
- Punctual
- Ensuring customers needs are met
- Maintaining food-safety standards
- Maintaining a clean, safe work environment
Certification
Responsible Service of Alcohol
Timeline
Retail Assistant
IGA
05.2025 - Current
Pharmacist Assistant
Appin Compounding Pharmacy
08.2024 - 05.2025
Christmas Casual
Zoo Clothing
11.2023 - 02.2025
Team Member
KFC
05.2023 - 12.2024
Higher School Certificate -
John Therry Catholic College