Teneille Le Gros
Gold Coast,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Accustomed at working effectively unsupervised and quickly mastering new skills. I am a hardworking employee that thrives on customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
Transport Coordinator
Adrians Metal Recyclers
Gold Coast , QLD
06.2018 - Current
- Coordinated daily transport schedules for multiple teams and locations.
- Monitored shipment progress to ensure on-time delivery of goods.
- Developed and maintained relationships with transportation partners, carriers and vendors.
- Handled customer inquiries regarding shipping information, scheduling issues and other related topics.
- Liaised between customers, suppliers and drivers to resolve any transport-related problems efficiently.
- Maintained updated records of vehicle maintenance services performed by external contractors.
- Dispatched personnel and vehicles in response to telephone or radio reports of emergencies.
- Managed maintenance and repair actions for team equipment and vehicles.
- Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
Food and Beverage Supervisor
Greendays Restaurant and Bar
Gold Coast, QLD
03.2016 - 05.2018
- Maintained an up-to-date knowledge of all menu items, ingredients and preparation methods.
- Conducted daily staff meetings to discuss work performance, customer service issues and operational concerns.
- Managed scheduling of staff in accordance with budget constraints and labor laws.
- Trained new hires in proper food handling techniques and safety regulations.
- Ordered supplies from vendors on a regular basis according to established guidelines.
- Resolved conflicts between staff members in a professional manner while encouraging team building skills among employees.
Food and Beverage Attendant
Marriott Gold Coast Resort & Spa
Gold Coast , QLD
10.2013 - 09.2016
- Greeted frequent visitors by name and explained new promotions.
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
- Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
All Saints Anglican School - Gold Coast
Merrimac, QLD12.2011
Skills
- Route Planning
- Fleet Dispatching
- Schedule Management
- Shipping and Receiving Understanding
- Time Management
- Emergency Response
- Fleet Management
- Team Leadership
- Interpersonal Communication
- Decision-Making
- Learning Flexibility
- Attention to Detail
- Exceptional Customer Service
References
- Sarah Palombo - Adrians Metal Recyclers, General Manager
Phone: 0413 837 081
- Stace Larkin - Marriott Gold Coast Resort & Spa, Previous Bar Manager
Phone: 0466 884 909
- Ai Ling Chin - Greendays Restaurant and Bar, Restaurant Owner
Phone: 0414 866 750
- Wendy Gray - Personal
Phone: 0412 299 996
Timeline
Transport Coordinator
Adrians Metal Recyclers
06.2018 - Current
Food and Beverage Supervisor
Greendays Restaurant and Bar
03.2016 - 05.2018
Food and Beverage Attendant
Marriott Gold Coast Resort & Spa
10.2013 - 09.2016
High School Diploma -
All Saints Anglican School - Gold Coast
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