Tenika Sanders
MORAYFIELD,Queensland
Summary
Highly-motivated individual with a desire to take on new challenges and experiences. Strong worth ethic, adaptability and exceptional customer service skills. Can work effectively under pressure and in fast paced work places. Quickly mastering new skills and fast learner. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals.
Overview
9
9
years of professional experience
Work History
Store Manager
Ally Fashion
Northlakes, QLD
07.2022 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory and stock deliveries
- Established store tactics and strategies to achieve operational performance and sales goals.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Analyzed financial data to identify areas of improvement.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
- Prepared monthly reports on sales figures, expenses, profits.
- Monitored employee performance and identified performance gaps for corrective action.
- Updated and maintained store signage and displays.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Trained and mentored associates with daily tasks and procedures.
- Demonstrated teamwork and reliability, showing up on time with a positive attitude, ready to work each day.
- Recruited and trained new employees.
2IC Manager
Universal Store
Northlakes, Queensland
11.2023 - 07.2024
- Developed strategies for improving customer service standards.
- Managed daily activities within the department according to deadlines.
- Reviewed work processes and identified areas for improvement.
- Conducted regular audits on inventory levels.
- Prepared weekly progress reports for upper management.
- Recruited qualified candidates for open positions within the company.
- Provided leadership, insight and mentoring to employees.
- Ticketed, arranged and displayed merchandise to promote sales.
- Performed daily opening and closing procedures such as counting register funds, completing bank deposits.
Full Time
Ally Fashion
Morayfield, Qld
11.2018 - 06.2023
- Greeted customers and provided excellent customer service.
- Assisted in product selection, offering advice on fit, style, color and fabric.
- Maintained a neat and organized sales floor.
- Processed cash payments for customer purchases.
- Folded and hung clothing items according to store standards.
- Cleaned fitting rooms after each customer use.
- Answered phone calls from customers regarding inquiries about products or services offered by the store.
- Provided customers with information about promotions and discounts available.
- Helped maintain security within the store by keeping an eye out for shoplifters or suspicious activity.
- Ticketed items with pricing and markdowns and restocked sales floor according to merchandising plan.
- Implemented store visual standards with proper product placement and advertisement displays.
- Achieved personal and store sales goals with customer service and sales protocol.
- Prioritized and organized tasks to efficiently accomplish goals.
Sales Associate
Banjos Bakery
Beerwah , QLD
02.2015 - 06.2018
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection
- Processed transactions and cash handling
- Served food and drinks to customers in a timely manner.
- health and safety training
- Cleaned tables, chairs, dishes, cutlery and glassware after each customer.
- Assisted in the preparation of food items according to recipes and instructions.
- Prepared beverages such as coffee, tea, soda..
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Performed variety of duties related to food service.
Education
Graduate Certificate - Year 12 -
Beerwah State High School
Beerwah, QLD11.2018
Certificate II in Hospitality -
Beerwah State High School
Beerwah, QLDCertificate II in Tourism -
Beerwah State High School
Beerwah, QLDBlue Card (NDIS Check)
Queensland Goverment
Skills
- Operations Management
- Customer Service
- Reliable
- Sales Expertise
- Multitasking and Organization
- Problem-Solving
- Training and Mentoring
- Team Leadership
- Friendly and Positive
- Efficient time management
References
Ella Crawley
Friend/ house mate
0484041832
Dylan Howe
Former Store Manager
Universal Store
0455040500
Availability
Monday/Tuesday/Thursday - After 1pm
Wednesday/Friday/Saturday/Sunday - full availability
Timeline
2IC Manager
Universal Store
11.2023 - 07.2024
Store Manager
Ally Fashion
07.2022 - Current
Full Time
Ally Fashion
11.2018 - 06.2023
Sales Associate
Banjos Bakery
02.2015 - 06.2018
Graduate Certificate - Year 12 -
Beerwah State High School
Certificate II in Hospitality -
Beerwah State High School
Certificate II in Tourism -
Beerwah State High School
Blue Card (NDIS Check)
Queensland Goverment