Tennelle Costanzo
Redbank plains,Australia
Summary
Dynamic and results-oriented professional with extensive experience in food service and production, notably with Queensland Health. Demonstrated expertise in quality control and efficient communication, ensuring high standards of cleanliness and customer satisfaction. Excelled in team leadership and machine operation, contributing to significant improvements in operational efficiency and service excellence.
Overview
5
5
years of professional experience
Work History
Operations Service Officer
Queensland health
Southport, QLD
06.2024 - Current
- Food preparation: Preparing meals, plating food, and assisting with basic food preparation
- Serving food: Serving food to patients, staff, and other clients
- Cleaning: Cleaning and servicing assigned areas, including kitchen surfaces, equipment, and dishes
- Maintaining hygiene: Maintaining a clean and safe work environment, and ensuring compliance with food safety and hygiene standards
- Stock management: Monitoring stock levels and restocking supplies
- Customer service: Interacting with patients in a friendly and courteous manner
- Training: Completing mandatory and compliance education
- Teamwork: Collaborating with the team and participating in performance appraisals
- Professional development: Continually updating professional knowledge and skills
- Kept food preparation areas clean and well-organized.
- Maintained order and cleanliness of work areas to conform with health codes.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
Food Assistant (Casual)
Gold Coast Private Hospital
Southport, Australia
11.2021 - 06.2024
- Provide exceptional customer/patient service by preparing and serving food throughout the facility / designated area, including, setting up, plating, and distributing food and beverages and by participating in food safety processes
- Assist in general cleaning of kitchen equipment and utensils including dish and pot washing as required
- Act as a valued member of an interdisciplinary team by promoting a professional and positive team culture, communicating and offering help to team members and liaising with other staff to create an experience that makes a difference
- Working with equipment such as food trolleys and carrying food trays
Production Worker
Tip Top Bakery
Carrara, Australia
05.2020 - 11.2021
- Daily operations of machinery and equipment
- Identify, Count, Sort & visually inspect product
- Make sure customer orders are met
- Keeping area clean and hygienic
- Monitored inventory levels and replenished supplies as needed.
- Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
- Inspected product quality prior to packaging and shipment.
- Assisted in setting up production lines for manufacturing processes.
- Loaded and unloaded delivery trucks with pallet jacks and hand carts.
- Kept operations area neat and orderly to minimize obstacles.
- Produced quality products by palletizing, packaging and assembling finished items.
- Inspected finished products for quality and adherence to customer specifications.
- Used daily system logs to document production information, discussing issues with management.
- Monitored production line operations to ensure efficiency and accuracy.
- Met or exceeded target for on-time customer shipments.
- Cleaned up work area at end of shift to maintain safe working environment.
- Identified defective parts or components and removed them from production line.
- Communicated with team members regarding tasks assigned during shift.
Quality Control
Bindaree
Burleigh Heads, Australia
01.2021 - 04.2021
- Encourage and enforce cleanliness on the part of the staff and ensure safe working conditions
- Ensure there is quality testing all the time, carry out inspections so as to meet the set standards
Food & Beverage Attendant
NRG Gold Coast Airport
, Australia
- Opening & Closing of Store
- Delivering Exceptional customer service, Basic food preparation and safety, multitasking, Cash handling and register operation
- Knowledge of food safety requirements, washing up, general cleaning and sanitizing
- Working as a team in a fast paced environments
Skills
- Communication Skills
- Highly Motivated
- Interpersonal Skills
- Time Management
- Team leadership
- Eye for detail
- Effective customer communication
- Interviewing skills
- Employee training
- Coaching and leadership skills
- Great customer service
- Multitasking
- Team Oriented
- Barista
- Product knowledge expertise
- Plan-o-gram implementation
- Stock replenishment
- Front-end organization
- Cash handling accuracy
- Reliability and punctuality
- Merchandising expertise
- Customer assistance
- Store cleaning
- Inventory control
- Time management
- Point of sale systems
- Order processing
- Shipment receiving
- Register operation
- Patience and empathy
- Problem-solving
- Merchandise display
- Professional appearance
- Payment processing
- Product packing
- Defect monitoring
- Batch production
- Machine operation
- Measuring instrument proficiency
- Machine setups
- Label application
- Quality inspection
- Documentation expertise
- Machinery operation
- Product packaging
- Efficient communication
- Packing and shipping
- Team collaboration
- Loading and unloading protocols
- Workplace cleanliness
- Counting accuracy
- Lockout and tagout procedures
- Equipment operation
- Customer focus
- Documentation
- Waste reduction
- Hazardous material handling
- Product inspection
- Quality inspections
References
- Kaela Albert, Tip Top Bakery, Production Worker, 0405 817 099
- Sarah Deuchar, Bindaree, Line Leader, 0457 092 807
Timeline
Operations Service Officer
Queensland health
06.2024 - Current
Food Assistant (Casual)
Gold Coast Private Hospital
11.2021 - 06.2024
Quality Control
Bindaree
01.2021 - 04.2021
Production Worker
Tip Top Bakery
05.2020 - 11.2021
Food & Beverage Attendant
NRG Gold Coast Airport