Tenzin Choenyi
Sydney
Summary
Passionate and empathetic nursing student at the University of Sydney with hands-on experience as an Assistant in Nursing through Certificate III in Aged Care and Disability work placements. Skilled in providing personal care, supporting daily living activities, and ensuring the well-being and dignity of clients in aged care and disability settings. Certified in First Aid and CPR with a strong commitment to safety and quality care. Proven ability to effectively communicate, build rapport with clients and families, and work collaboratively within multidisciplinary teams. Ready to contribute to a supportive and client-centered care environment, eager to apply knowledge and skills to make a meaningful difference in the lives of individuals with disabilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer service
Coles
08.2021 - Current
- Ensured compliance with company policies and procedures when dealing with customers
- Developed effective customer relations through proactive communication and problem resolution
- Collaborated closely with other departments such as online, deli and groceries, in order to resolve complex issues swiftly
- Conducted regular follow-up activities with customers to ensure their needs are met
- Utilized excellent interpersonal skills to build trustful relationships with customers
- Developed strategies for improving customer service processes based on feedback received from customers
- Identified potential areas of improvement in the existing customer service framework
Education
Bachelor of Nursing (Advanced Studies) -
University of Sydney
Sydney, NSW09-2027
Medical Science (Discontinued) - Candidate
University of Technology
Sydney, NSW09-2024
High School -
Narrabeen Sports High School
12.2016
Primary School -
Narrabeen North Primary School
12.2016
Skills
- Issue Resolution
- Policy and Procedure Adherence
- Creative Thinking
- Household Chores
- Safety Management
- Housekeeping Skills
- Lifestyle Support
- Team Leadership
- Computer Skills
- Improving Wellbeing
- Patient care
- First aid and CPR
Languages
Tibetan
English
Certification
CHC33021 - Certificate III in Individual Support (aging)
HLTAID011 - First aid
HLTAID009 - CPR
Working with Children's Check
Timeline
Customer service
Coles
08.2021 - Current
High School -
Narrabeen Sports High School
Primary School -
Narrabeen North Primary School
CHC33021 - Certificate III in Individual Support (aging)
HLTAID011 - First aid
HLTAID009 - CPR
Working with Children's Check
Bachelor of Nursing (Advanced Studies) -
University of Sydney
Medical Science (Discontinued) - Candidate
University of Technology
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