TENZIN JIKME
Sydney,Australia
Summary
Disability and healthcare professional with experience across disability support, nursing, interpreting, and customer service. Deliver structured, person-centred care and coordinate operations in fast-paced clinical and community environments. Lead shift workflows, support teams, and ensure safe service delivery. Communicate effectively across multidisciplinary teams. Fluent in English, Mandarin, Tibetan, and Hindi. Seeking a managerial role within the Cerebral Palsy Alliance.
Overview
4
4
years of professional experience
Work History
Disability Support Practitioner
Cerebral Palsy Alliance
Sydney, Australia
04.2024 - Current
- Deliver structured person-centred support for clients with complex needs
- Coordinate shift routines ensuring safe, consistent care delivery
- Implement individualised care plans aligned with client goals
- Support team members and reinforce care standards during shifts
- Maintain accurate documentation and compliance requirements
Endorsed Enrolled Nurse
Northern Beaches Hospital
Sydney, Australia
08.2024 - 11.2024
- Administer medications and monitor patient responses in acute care
- Maintain precise electronic medical records
- Support multidisciplinary treatment coordination
- Assist with clinical procedures including blood product administration
- Escalate patient deterioration promptly
Bilingual Guide / Interpreter
Settlement Services International
Sydney, Australia
03.2022 - 09.2024
- Interpret medical, legal, and community discussions in real time
- Support refugee clients through settlement and integration processes
- Ensure accurate communication between clients and service providers
- Maintain cultural accuracy in sensitive discussions
Customer Service Specialist
Commonwealth Bank of Australia
Sydney, Australia
05.2023 - 10.2023
- Resolved complex customer enquiries with accuracy
- Managed high-volume interactions while maintaining service standards
- Escalated and resolved issues through internal coordination
- Ensured compliance with financial policies
Education
Diploma of Nursing -
TAFE NSW
St Leonards, NSWBachelor of Commerce -
University of Delhi
Skills
- Team Leadership
- Shift Coordination
- Care Planning
- Operational Decision-Making
- Stakeholder Communication
- Risk Awareness
- Cultural Competency
- Workflow Prioritisation
Technical Skills Languages
EMR Systems, Microsoft Office, Care Documentation, Scheduling Tools, English, Mandarin, Tibetan, Hindi
Core Capabilities
- Team Leadership
- Shift Coordination
- NDIS Support
- Care Planning
- Operational Decision-Making
- Stakeholder Communication
- Risk Awareness
- Cultural Competency
- Workflow Prioritisation
Timeline
Endorsed Enrolled Nurse
Northern Beaches Hospital
08.2024 - 11.2024
Disability Support Practitioner
Cerebral Palsy Alliance
04.2024 - Current
Customer Service Specialist
Commonwealth Bank of Australia
05.2023 - 10.2023
Bilingual Guide / Interpreter
Settlement Services International
03.2022 - 09.2024
Diploma of Nursing -
TAFE NSW
Bachelor of Commerce -
University of Delhi