Terehia Haronga
Yarrabilba,QLD
Summary
Dynamic Administration with a proven track record at R and B Mining, Construction and Engineering. Has experience in invoice processing, pay roll administration, delivering exceptional customer service while managing high-pressure situations. I have a welcoming, bubbly, high energy persona that always gets acknowledged. I am extremely experienced in the fast food industry.
Overview
6
6
years of professional experience
Work History
Administration
R and B Mining, Construction and Engineering
01.2023 - 03.2023
- Created and processed invoices via MyOb
- Provided exceptional, friendly customer service, addressing inquiries and resolving issues promptly
- Managed multiple incoming and outgoing phone calls daily
- Created quotes via MyOb
- Remained level headed under high intensity work environment
- Created and managed purchase orders
- Reviewed and managed time sheets
- Completed pay rolls
- Coordinated travel arrangements for staff members
- Assisted in onboarding new staff
- Maintained detailed records and filing systems
- Confirmed appointments with staff and customers and updated staff records
- Handled cash transactions and maintained sales and payments records accurately
- Corresponded with clients and staff through email and telephone
- Balanced employee availability, created staff work rosters
Fast Food Worker
Noahs Ark Fish Bar and Eatery
06.2017 - 12.2020
- Greeted customers promptly and took orders to keep flow of traffic moving
- Collaborated with team members to quickly fill large orders and serve large parties
- Operate kitchen equipment (Grill, Deep Fryer, Oven)
- Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities
- Handle cash and eftpos payments. Balanced the till at the end of each shift
- Maintain stock levels and place orders if need me
- Followed food health and safety procedures to maintain hygiene and cleanliness in the kitchen
- Maintained calm and level headed in high intensity work environment
- Open and close shop
- Demonstrated flexibility in schedule availability, ensuring adequate staffing levels were maintained during peak hours or unexpected absences
- Promptly resolved customer complaints, escalating major issues to supervisor
Education
• Studied From Year 7- Year 10
Springfield Central State High School
Springfield Lakes, QLDHigh School Diploma -
Keebra Park State High School
Gold Coast, QLD12-2020
Skills
- Invoice processing
- Customer service
- Purchase order management
- Payroll administration
- Staff training
- Creating and processing quotes
Timeline
Administration
R and B Mining, Construction and Engineering
01.2023 - 03.2023
Fast Food Worker
Noahs Ark Fish Bar and Eatery
06.2017 - 12.2020
• Studied From Year 7- Year 10
Springfield Central State High School
High School Diploma -
Keebra Park State High School
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