Summary
Overview
Work History
Education
Skills
Timeline
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Terehia Haronga

Yarrabilba,QLD

Summary

Dynamic Administration with a proven track record at R and B Mining, Construction and Engineering. Has experience in invoice processing, pay roll administration, delivering exceptional customer service while managing high-pressure situations. I have a welcoming, bubbly, high energy persona that always gets acknowledged. I am extremely experienced in the fast food industry.

Overview

6
6
years of professional experience

Work History

Administration

R and B Mining, Construction and Engineering
01.2023 - 03.2023
  • Created and processed invoices via MyOb
  • Provided exceptional, friendly customer service, addressing inquiries and resolving issues promptly
  • Managed multiple incoming and outgoing phone calls daily
  • Created quotes via MyOb
  • Remained level headed under high intensity work environment
  • Created and managed purchase orders
  • Reviewed and managed time sheets
  • Completed pay rolls
  • Coordinated travel arrangements for staff members
  • Assisted in onboarding new staff
  • Maintained detailed records and filing systems
  • Confirmed appointments with staff and customers and updated staff records
  • Handled cash transactions and maintained sales and payments records accurately
  • Corresponded with clients and staff through email and telephone
  • Balanced employee availability, created staff work rosters

Fast Food Worker

Noahs Ark Fish Bar and Eatery
06.2017 - 12.2020
  • Greeted customers promptly and took orders to keep flow of traffic moving
  • Collaborated with team members to quickly fill large orders and serve large parties
  • Operate kitchen equipment (Grill, Deep Fryer, Oven)
  • Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities
  • Handle cash and eftpos payments. Balanced the till at the end of each shift
  • Maintain stock levels and place orders if need me
  • Followed food health and safety procedures to maintain hygiene and cleanliness in the kitchen
  • Maintained calm and level headed in high intensity work environment
  • Open and close shop
  • Demonstrated flexibility in schedule availability, ensuring adequate staffing levels were maintained during peak hours or unexpected absences
  • Promptly resolved customer complaints, escalating major issues to supervisor

Education

• Studied From Year 7- Year 10

Springfield Central State High School
Springfield Lakes, QLD

High School Diploma -

Keebra Park State High School
Gold Coast, QLD
12-2020

Skills

  • Invoice processing
  • Customer service
  • Purchase order management
  • Payroll administration
  • Staff training
  • Creating and processing quotes

Timeline

Administration

R and B Mining, Construction and Engineering
01.2023 - 03.2023

Fast Food Worker

Noahs Ark Fish Bar and Eatery
06.2017 - 12.2020

• Studied From Year 7- Year 10

Springfield Central State High School

High School Diploma -

Keebra Park State High School

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Terehia Haronga