Summary
Overview
Work History
Education
Skills
Personal Information
Qualifications
Timeline
Generic

Terence George Hall

Mackay,Q,L,D

Summary

Business Center Manager with extensive experience at Hastings Deering PNG, specializing in financial management and customer service excellence. Drove revenue growth through process optimization and improved safety measures, resulting in a notable decrease in incidents. Proficient in KPI analysis, leading teams to surpass performance targets while cultivating a culture of high standards.

Overview

35
35
years of professional experience

Work History

Business Center Manager Port Moresby

Hastings Deering PNG
06.2023 - Current
  • Oversaw daily operations of Port Moresby and Kimbe branches to enhance efficiency.
  • Increased revenue by fostering customer confidence within branches.
  • Reported monthly on key KPIs, driving accountability for financial performance.
  • Reduced costs through streamlined processes, improving overall operational effectiveness.
  • Enhanced safety performance by implementing proactive measures and leading by example.
  • Achieved significant reduction in incidents, promoting a culture of safety awareness.

Business Center Manager Tabubil

Hastings Deering PNG
04.2020 - 06.2023
  • Oversaw daily operations of entire business center, ensuring smooth functionality.
  • Managed financial performance of branch, reporting monthly on key KPIs to stakeholders.
  • Fostered safety-first culture within branch, prioritizing employee and customer well-being.
  • Coordinated relationships with over 130 employees, from cleaners to departmental managers.
  • Engaged directly with customers to strengthen partnerships and enhance service delivery.

Project Manager

Hastings Deering PNG
07.2019 - 03.2020
  • Oversaw PCA project at Tabubil mine in Papua Niugini, controlling budget and operations.
  • Restructured project management to recover from previous delays and budget overruns.
  • Achieved completion under revised schedule and budget through effective team collaboration.
  • Facilitated on-site training and support to enhance team performance standards.

Maintenance Superintendent

Action Drill and Blast
04.2013 - 06.2019
  • Oversaw maintenance activities and budgeting for contract at Blackwater mine for overburden drilling.
  • Managed daily operations of maintenance crew, planning short- and long-term maintenance tasks.
  • Coordinated client interactions regarding drill rig performance to ensure satisfaction.
  • Transitioned to drill rig rebuild supervisor after contract loss, overseeing all drill rig rebuilds.
  • Engaged suppliers and established budgets and timelines for rebuild projects.
  • Compiled weekly and monthly cost and progress reports for upper management review.

Operations Manager

GRS Mechanical/emerald
07.2008 - 04.2013
  • Oversaw overall company operations and reported directly to owner.
  • Maintained and pursued contracts through active customer relations.
  • Ensured adherence to budgetary constraints and compliance with state regulations.
  • Implemented new safety management program to enhance future competitiveness.

Maintenance Manager

Brandrill limited/Emerald
04.2006 - 07.2008
  • Directed all east coast maintenance for drill rigs, overseeing 23 blast hole drill rigs across Queensland and NSW.
  • Managed budgeting and fleet maintenance, including full rig rebuilds by internal and external contractors.
  • Supervised four site supervisors and a planner, ensuring efficient operations and reporting to east coast operations manager.
  • Established and promoted a robust safety culture within maintenance division to enhance operational safety.

Supervisor

Hamersley Iron/Tom Price
11.2004 - 04.2006
  • This position involves the supervision of a team of diesel fitters 2 high voltage sparky's and 1 boilermaker.
  • It involves the prioritizing of jobs and the distribution of them amongst the workers, it also involves the organizing and chasing of parts and liasoning with OEM's and part suppliers.
  • I also implement and push a strong safety culture as per the company standards and my own high safety standards.
  • It also involves the use of SAP maintenance systems and Microsoft office tools.
  • On site we had a fleet of Terex 4400 haul trucks, Komatsu 830e haul trucks, Reeddrill ssks15 drills, Drill Tec d55 drills, Quebex 50 drill, O&K 200 shovels, Hitachi EX5500 & 3600 excavators and dump, Caterpillar ancillary equipment, covering grades, dozers, water carts, 773, 785 and 793 trucks.

Plant Mechanic

Hamersley Iron/Marandoo
01.2003 - 11.2004
  • This position involved breakdown, general maintenance and repairs on Hitachi EX2500, Cat 994 loaders, O&K 120, MT4000, Cat D11 & D10 dozer, Cat 777 water cart, Drill Tec D55 drill.

Workshop Co-ordinator/Supervisor

Cobar Mining Services
01.2002 - 01.2003
  • This position involved the supervision of a team of fitters and the planning of the maintenance on a fleet of Elphinstone loaders and trucks.
  • It also involved the direct communication between our company and Peak Gold Mine to whom we were under contract to.
  • As part of this role it was my job to organize parts, labor and all associated paperwork within the contract.
  • I also covered for the area branch manager when he went on leave.

Plant Mechanic/Team leader

McArthur River Mining Co.
12.1997 - 01.2002
  • This position involved the supervision of a crew of fitters as well as, breakdown, general maintenance and repairs on various machinery.
  • During my employment with MRM I acted in the position of maintenance shift supervisor while my supervisor was on leave.
  • Reason for leaving: -To gain more experience in a supervisory capacity and broaden my abilities.

Plant Mechanic

Tamrock Mining
12.1996 - 12.1997
  • This position involved breakdown general maintenance and repairs on various machinery.
  • Reason for Leaving: - Company lost contract with MRM.

Courier Driver

Eureka Courier Business Affairs
01.1996 - 12.1996
  • My wife and I operated a Courier business for local areas.
  • After the sale of the family Charter Vessel, I took over the operation of this from my wife due for our first child.
  • During this time I also held a casual mechanics position.

Skipper

MV Real Easy
Hervey Bay, Queensland
11.1994 - 05.1996
  • Company Overview: Charter Vessel
  • I was responsible for the entire operation of the charter fishing vessel.
  • We were Licensed for 40 passengers and provided lunch on board for our daily clients.
  • I was responsible for the maintenance and upkeep of the boat as well as day to day management including advertising.
  • Charter Vessel

Diesel Mechanic

Westrac Heavy Earthmoving Equipment
11.1993 - 11.1994
  • For three months I was the Field Mechanic at their Port Hedland Branch.
  • For nine months I was based in the workshop in Perth rebuilding engines and turbos.
  • I also cover for field service as required.
  • Reason for Leaving: - To travel to Hervey Bay to operate family charter business.

Apprentice Diesel Mechanic

Groote Eylandt Mining Co.
01.1990 - 11.1993
  • Throughout my apprenticeship I worked on various machinery in both a workshop environment and in the field doing breakdowns, planned maintenance and general fieldwork.
  • I also had to order parts etc. using the computer system.

Education

Certificate V651 -

Cert IV -

work health and safety

Skills

  • Financial management
  • Project management
  • Customer service
  • KPI analysis
  • Safety oversight
  • Process optimization

Personal Information

  • Date of Birth: 10/29/71
  • Marital Status: Divorced no dependents

Qualifications

Diesel/Heavy Earthmoving Equipment Certificate V651, Cert IV in work health and safety, Current QLD MR, R drivers licence, Current PNG Drivers license

Timeline

Business Center Manager Port Moresby

Hastings Deering PNG
06.2023 - Current

Business Center Manager Tabubil

Hastings Deering PNG
04.2020 - 06.2023

Project Manager

Hastings Deering PNG
07.2019 - 03.2020

Maintenance Superintendent

Action Drill and Blast
04.2013 - 06.2019

Operations Manager

GRS Mechanical/emerald
07.2008 - 04.2013

Maintenance Manager

Brandrill limited/Emerald
04.2006 - 07.2008

Supervisor

Hamersley Iron/Tom Price
11.2004 - 04.2006

Plant Mechanic

Hamersley Iron/Marandoo
01.2003 - 11.2004

Workshop Co-ordinator/Supervisor

Cobar Mining Services
01.2002 - 01.2003

Plant Mechanic/Team leader

McArthur River Mining Co.
12.1997 - 01.2002

Plant Mechanic

Tamrock Mining
12.1996 - 12.1997

Courier Driver

Eureka Courier Business Affairs
01.1996 - 12.1996

Skipper

MV Real Easy
11.1994 - 05.1996

Diesel Mechanic

Westrac Heavy Earthmoving Equipment
11.1993 - 11.1994

Apprentice Diesel Mechanic

Groote Eylandt Mining Co.
01.1990 - 11.1993

Certificate V651 -

Cert IV -

work health and safety

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Terence George Hall