Teresa Jordan
Harlin,QLD
Summary
Hospitality professional with strong experience in delivering exceptional customer service and ensuring smooth operations in dynamic environments. Proven ability to adapt to changing needs, collaborate effectively with team members, and achieve results. Takes pride maintaining tidy, clean and sanitized spaces for optimal safety, comfort and professionalism. Team-oriented, punctual and hardworking.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hospitality Attendant
Linville Hotel
02.2024 - Current
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Promoted a safe working environment by following safety protocols and reporting any hazards or issues immediately.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
Employment Consultant
APM
06.2022 - 01.2024
- Developed customized job search strategies for clients, resulting in increased interview rates and job offers.
- Offered ongoing support to clients throughout their job search journey, addressing concerns and challenges as they arose.
- Exemplified excellent communication skills when liaising between hiring managers and candidates ensuring a smooth hiring process.
- Coordinated with educational institutions and training providers to connect clients with resources that enhance their skillsets furthering their employability prospects.
- Established strong relationships with local businesses and community organizations to expand employment opportunities for clients.
Employment Consultant
Busy At Work
03.2017 - 12.2021
- Utilized a strengths-based approach when advising clients on career options allowing them to capitalize on their unique skill sets in the job market.
- Reviewed, tracked and coordinated employment referrals.
- Enhanced candidates' potential to find employment by teaching job search skills and holding mock interviews.
- Analyzed data from past placements to identify successful strategies implemented within the organization leading to higher placement rates.
Education
Cert III in Business Administration
TAFE QLD
QLD01-2012
Skills
- Excellent Customer Service
- Effective Time Management
- Health and safety compliance
- Effective Team Collaboration
Certification
QLD Manual Driver's Licence
RSA
Blue Card
Timeline
Hospitality Attendant
Linville Hotel
02.2024 - Current
Employment Consultant
APM
06.2022 - 01.2024
Employment Consultant
Busy At Work
03.2017 - 12.2021
QLD Manual Driver's Licence
RSA
Blue Card
Cert III in Business Administration
TAFE QLD
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