Terry Nguyen
Summary
Received direct positive client feedback for delivering responsive and professional works.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Facilities Coordinator
CBC Facilities Maintenance
11.2024 - Current
- Coordinate Preventative and Reactive Maintenance.
- Oversee day-to-day maintenance operations in the building team and job scheduling.
- Ensuring timely response to service requests and completion of scheduled tasks.
- Manage external contractor engagement.
- Liaise with external service providers and trades to arrange site access, monitor work quality, and ensure compliance with safety and client satisfaction.
- Conduct multiple monthly audit checks - Risk assessments, works in progress and post quality checks and provide positive feedback.
- Regularly inspect facilities to meet with client to identify issues and ensure compliance with health, safety, and building regulations.
- Utilise CMMS (Computerised Maintenance Management Systems) platform to track, assign, and close out work orders efficiently.
- Act as the first point of contact for site staff, tenants, and contractors regarding facility issues, ensuring clear and timely updates.
- Maintain building records, certificates, and compliance documentation for essential services (e.g. fire systems, HVAC, electrical, plumbing and assets).
- Assist with Minor Projects and Upgrades.
- Managed relationships with providers, negotiating contracts for cost-effective facility management solutions.
Lead Carpenter
CBC Facilities Maintainance
02.2020 - 11.2024
- Delivered maintenance and carpentry services within the aged care and disability services environment.
- Demonstrated sensitivity and professionalism when working around vulnerable or high-needs clients.
- Perform both Preventative and Reactive works.
- Prepare cost estimates for follow up works and carry out minor quoted works.
- Develop and complete a SWMS and Job Safety Analysis to ensure safe work.
- Liaise effectively with clients, contractors and internal admin staff.
- Organise, prioritise and schedule work orders for the building maintenance team.
- Organise and schedule work orders to building team
Carpenter
Betabuild Pty Ltd
05.2017 - 01.2020
- QLD School facility upgrades and minor works.
- Defence Housing Australia property maintenance.
- QBuild housing carpentry rectification and maintenance works.
- Southbank TAFE Facilities Maintenance and upgrades.
- Army Defence carpentry services and minor works.
Carpenter
Bilstruct
01.2014 - 05.2017
- Construction of residential project and townhouse buildings.
- Reading and interpreting construction drawings.
- Setting out and assembling house frames.
- Install wall frames, and erect roofs.
- Install external external wall sheet cladding and soffits.
- Carry out internal fitout and final fix.
Apprentice Carpenter
Apprenticeships Queensland
01.2010 - 01.2014
- Gained hands on experience in residential construction through new home builds under leading project home builders. Hallmark homes and Coral Homes.
- Assisted in all stages of construction including framing, cladding, fix-out, and final fit-offs.
- Interpreted site plans and construction drawings to accurately set-out.
- Collaborated with qualified tradespeople to ensure quality workmanship and to building standards.
- Developed strong skills in carpentry, tool use, and site safety across multiple projects in the greater Ipswich and Brisbane areas.
Education
Carpentry
QLD TAFE
QLD03.2015
Corinda State High School
Corinda, QLD12.2008
Skills
- Time management and prioritisation
- Communication and customer service
- Problem solving
- Technical understanding
- Software proficiency
Certification
- Certificate 3 Carpentry
- Blue Card - Working with children
- Construction Induction card
- High risk work licence - Over 11m EWP & Forklift
Timeline
Facilities Coordinator
CBC Facilities Maintenance
11.2024 - Current
Lead Carpenter
CBC Facilities Maintainance
02.2020 - 11.2024
Carpenter
Betabuild Pty Ltd
05.2017 - 01.2020
Carpenter
Bilstruct
01.2014 - 05.2017
Apprentice Carpenter
Apprenticeships Queensland
01.2010 - 01.2014
Carpentry
QLD TAFE
Corinda State High School