Tess Albertson
Coolum Beach,QLD
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, evidenced during my tenure at The Reject Shop. Expert in customer service and sales expertise, I excel in multitasking and maintaining high-quality standards. My adaptability and attention to detail have consistently improved business systems, contributing to positive outcomes.
Overview
4
4
years of professional experience
Work History
Team Member
The Reject Shop
Noosa Heads
07.2023 - Current
- Boosted customer satisfaction by providing exceptional service and promptly addressing concerns.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Server /Fry Cook
Oz Ski Resort
Mt Coolum, QLD
08.2020 - 05.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
High School Diploma -
Good Shepherd Lutheran College
Noosaville, QLD11.2023
Skills
- Customer Service
- Attention to Detail
- Cash up and reports
- Product Knowledge
- Sales expertise
Timeline
Team Member
The Reject Shop
07.2023 - Current
Server /Fry Cook
Oz Ski Resort
08.2020 - 05.2021
High School Diploma -
Good Shepherd Lutheran College