Tess Baker
Geelong
Summary
Experienced healthcare professional skilled in patient care, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Equipped with expertise in medical procedures, patient assessments, and care coordination.
Overview
3
3
years of professional experience
Work History
Acting Clinical Care Manager
Mercy Healthcare
01.2023 - 01.2025
- Interpreted regulations to identify patient care requirement criteria to be monitored and establish systems to achieve compliance.
- Provided ongoing education for patients and families regarding disease processes, treatment options, self-management strategies, and available resources for support.
- Advocated for patients'' needs, rights, and preferences throughout the care management process, empowering them to make informed healthcare decisions.
- Worked closely with providers to ensure seamless transitions of care and prevent gaps in treatment plans.
- Improved patient outcomes by implementing evidence-based clinical care protocols and guidelines.
- Streamlined care coordination processes, resulting in more efficient delivery of healthcare services.
- Developed individualized care plans to promote patient-centered treatment goals and enhance overall wellbeing.
- Managed and motivated employees to be productive and engaged in work.
Registered Nurse
Mercy Healthcare
01.2022 - Current
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
Education
Bachelor of Nursing -
Federation University Australia
VIC01.2022
Certificate III - Pathology & Laboratory Skills
The Gordon Institute of TAFE
Geelong12.2012
Skills
- Patient assessments
- Direct patient care
- Strong clinical judgment
- Patient and family advocacy
- Wound care
- Care plan development
Timeline
Acting Clinical Care Manager
Mercy Healthcare
01.2023 - 01.2025
Registered Nurse
Mercy Healthcare
01.2022 - Current
Bachelor of Nursing -
Federation University Australia
Certificate III - Pathology & Laboratory Skills
The Gordon Institute of TAFE
Similar Profiles
NICOLE RIVERANICOLE RIVERA
PFS Representative at Mercy HealthcarePFS Representative at Mercy Healthcare
Eva EdwardsEva Edwards
Receptionist at Mercy HealthcareReceptionist at Mercy Healthcare
Olufunmike OlanrewajuOlufunmike Olanrewaju
CMT at Mercy HealthcareCMT at Mercy Healthcare