Tess Clarke
Maitland
Summary
Capable employee passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humour in demanding environments. I am a passionate about travel and meeting new people. I have a strong history of exceptional service in administration, bar services, restaurants, and disability establishments.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Penders Pty Ltd
02.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Performed research to collect and record industry data.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
NDIS SUPPORT WORKER
DIVERSE IDEAS PTY LTD
10.2023 - 06.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Kept clients engaged in social networks and communities for personal health and growth.
- Documented client progress and activities in accordance with agency policies and procedures.
WEDDING VENUE PROPERTY MANAGER
DARK HORSE VENUE
08.2023 - 05.2024
- Developed and adhered to timelines to keep ceremony and reception running smoothly.
- Maintained accurate notes of changes and requests for each event and ascertained allocation.
- Implemented and enforced safety policies and procedures to manage risks and prevent accidents and mishaps.
BAR STAFF MEMBER
JIMMY JOANS RESTURANT
05.2023 - 08.2023
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Mixed unique and interesting cocktails for customers, including bar specials.
Education
Bachelor of Business - Entrepreneurship
University of Newcastle
Newcastle, NSW02.2026
HIGH SCHOOL DIPLOMA -
ST MARYS COLLEGE (YEARS 11-12)
Maitland, NSW11.2022
HIGH SCHOOL -
ST JOSEPHS COLLEGE (YEARS 7-10)
Lochinvar, NSW11.2020
Skills
- Assisting people with a disability
- Error Identification and Improvement
- Following procedures and requirements
- Office Administration
- Workflow Optimization
- Food safety understanding
- Food Service
- Drink Preparation
- First Aid Training
Timeline
NDIS SUPPORT WORKER
DIVERSE IDEAS PTY LTD
10.2023 - 06.2024
WEDDING VENUE PROPERTY MANAGER
DARK HORSE VENUE
08.2023 - 05.2024
BAR STAFF MEMBER
JIMMY JOANS RESTURANT
05.2023 - 08.2023
Administrative Assistant
Penders Pty Ltd
02.2022 - Current
Bachelor of Business - Entrepreneurship
University of Newcastle
HIGH SCHOOL DIPLOMA -
ST MARYS COLLEGE (YEARS 11-12)
HIGH SCHOOL -
ST JOSEPHS COLLEGE (YEARS 7-10)
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