Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Thali Boucher

Torquay

Summary

Dynamic retail and hospitality professional with a proven track record at Kmart and Bells Bakery. Expert in customer service and cash handling, consistently enhancing customer satisfaction and driving sales. Recognized for teamwork and problem-solving abilities, contributing to a collaborative environment that boosts performance and ensures quality standards.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Kmart
09.2022 - Current
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained organized merchandise displays to maximize sales potential and customer engagement.
  • Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
  • Collaborated with team members to achieve daily sales goals and improve store performance.
  • Greeted customers and helped with product questions, selections, and purchases.

Hospitality Worker

Bells Bakery
01.2021 - 08.2021
  • Provided exceptional customer service in fast-paced bakery environment, ensuring satisfaction and repeat business.
  • Operated kitchen equipment efficiently, maintaining high standards of safety and cleanliness.
  • Collaborated with team members to prepare a variety of baked goods according to recipes and quality standards.
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.

Education

High School Diploma -

Christian College
Highton, VIC
11-2024

Skills

  • Customer service
  • Cash register operation
  • Cash handling
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Loss prevention

Certification


  • Responsible Service of Alcohol Training

Timeline

Retail Sales Associate

Kmart
09.2022 - Current

Hospitality Worker

Bells Bakery
01.2021 - 08.2021

High School Diploma -

Christian College
Thali Boucher