Summary
Overview
Work History
Education
Skills
References
Languages
Extracurricular activities
Work Availability
Timeline
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Thao Vu

Thao Vu

Canberra,Australia

Summary

Enthusiastic and customer-focused retail individual with customer service experience in eco-retail and educational sectors. Knowledgeable about sales and customer services principles, coupled with skills in cash handling and managing inventory. Excited to work as a Sales Assistant with reliability and adaptability to enhance customer satisfaction and drive sales growth.

Overview

3
3
years of professional experience

Work History

Student Ambassador

ISC Education
07.2024 - Current
  • Supported student success by offering peer-to-peer mentorship, sharing study tips, and career orientation in universities in Australia.
  • Participated in various marketing campaigns by sharing personal university experiences through social media channels.
  • Collaborated effectively with other departments to promote academic workshops and study abroad fair that attracted more than 300 participants.

English Tutor

Private Tutoring
10.2023 - 05.2024
  • Taught grade 4 and grade 7 students study techniques and strategies for succeeding on grammar and composition tests.
  • Improved students' written and verbal English skills through personalized learning programs.
  • Motivated students with accurate feedback and positive reinforcement.
  • Improved grade 4 student English final test score to 9/10, and helped grade 7 student achieve final English GPA of 9.0/10

Sales Assistant

Green Life Hanoi
10.2023 - 03.2024
  • Assisted customers with prompt and polite support in-person and via telephone regarding eco-products, recycling process, and pop-up events.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.

Co-founder

Ams Crew
04.2022 - 11.2022
  • Organized member recruitment and training sessions for 20 dancers
  • Directed various dance performances and supervised performance rehearsals
  • Collaborated with other departments for budgeting, marketing, stage setup, and backstage support
  • Organized a dance show with 400 audiences and received positive reviews from more than ten newspaper articles

Education

Bachelor of Commerce - Business Information Systems

The Australian National University
07-2027

High school or equivalent - Geography

Hanoi Amsterdam High School For Gifted Students
05-2023

Skills

  • Customer service skills
  • Cash Handling
  • Teamwork
  • Inventory and Stocking
  • Team Leadership
  • Patience and Empathy
  • Public Speaking

References

Available upon request.

Languages

English
Full Professional
Vietnamese
Native or Bilingual

Extracurricular activities

Ams Crew - Co-founder

  • Organized member recruitment and training sessions for 20 dancers.
  • Directed various dance performances and supervised performance rehearsals.
  • Collaborated with other departments for budgeting, marketing, stage setup, and backstage support.
  • Organized a dance show with 400 audiences and received positive reviews from more than ten newspaper articles.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Student Ambassador

ISC Education
07.2024 - Current

English Tutor

Private Tutoring
10.2023 - 05.2024

Sales Assistant

Green Life Hanoi
10.2023 - 03.2024

Co-founder

Ams Crew
04.2022 - 11.2022

Bachelor of Commerce - Business Information Systems

The Australian National University

High school or equivalent - Geography

Hanoi Amsterdam High School For Gifted Students

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Thao Vu