Thao Vy Nguyen
Sydney,Australia
Summary
A friendly and dependable team member with strong time-management and organizational skills, developed through hands-on experience. Professional and approachable, with the ability to work well in both team settings and independently. Experienced in customer service, cash handling, food and beverage preparation, and maintaining a clean and welcoming environment. Adaptable and detail-oriented, committed to providing excellent service and keeping operations running smoothly.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front of House Staff
Nysam Bakery
01.2025 - 06.2025
- Provided excellent customer service, assisting customers with product selection and ensuring a welcoming atmosphere.
- Processed orders and managed transactions efficiently, maintaining accuracy in cash and card payments.
- Prepared and served a variety of beverages, including coffee, milkshakes, and mixed juices, adhering to quality standards.
- Assisted in food preparation, ensuring freshness and compliance with hygiene regulations.
- Maintained cleanliness and organization in the front-of-house area to uphold a professional and inviting environment.
Cashier
Orange Hot Bread
11.2024 - 01.2025
- Addressed customer needs and made product recommendations to increase sales.
- Managed cash register and handled transactions efficiently.
- Maintained cleanliness and organisation of the store.
Front of House Staff
District 8 Horizon Seafood Restaurant
03.2024 - 10.2024
- Provide excellent customer service in a fast-paced environment.
- Assisted servers with delivering, filling food and retrieving items for guests.
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Education
Undergraduate - Early Childhood Education
TAFE
Sydney, NSW06.2025
Skills
- Beverage preparation
- Time management
- Food preparation
- Cash handling
- Communication skills
- Customer service
Certification
- RSA, March 2024 - March 2029
- RCG, March 2024 - March 2029
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Timeline
Front of House Staff
Nysam Bakery
01.2025 - 06.2025
Cashier
Orange Hot Bread
11.2024 - 01.2025
Front of House Staff
District 8 Horizon Seafood Restaurant
03.2024 - 10.2024
Undergraduate - Early Childhood Education
TAFE
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