THARAKA DILHANI
South Kingsville
Summary
Proven team player with a track record of enhancing customer satisfaction at Woolworths Supermarket Group, I excel in maintaining cleanliness and hygiene while delivering exceptional service. Demonstrated reliability and a knack for learning quickly, I contribute significantly to workplace safety and team efficiency without compromising on service quality.
Overview
1
1
year of professional experience
Work History
Store Team Member
Woolworths Supermarket Group
04.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
Store Team Member
Woolworths Supermarket Group
11.2023 - 04.2024
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
Kitchen Hand Helper
Sky Hospitality Solution Pvt.ltd
09.2023 - 01.2024
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
Bachelor of Business Administration - Marketing Management
University of Ruhuna
Sri Lanka12-2023
Advance Certificate in Information And Communicati - IT Network Security
University of Ruhuna
Sri Lanka08-2021
Certificate in Accounting And Business - Accounting
Institute Of Chartered Accountants Of Sri Lanka
Sri Lanka04-2019
G.C.E.Advance Level Examination - Commerce
Sri Lankan Government
Sri Lanka08-2017
Skills
- Customer service
- Friendly and helpful
- Team cooperation
- Cleanliness and hygiene
- Workplace safety
- Reliability and punctuality
Non - Related Referees
- Mr. Shamal Yapa
supervisor
Sky Hospitality Solutions
Tel: 0410 288 404
Ms. Libby Harkin
The fresh department manager
Woolworths
St Kilda.
0455 980 960
Timeline
Store Team Member
Woolworths Supermarket Group
04.2024 - Current
Store Team Member
Woolworths Supermarket Group
11.2023 - 04.2024
Kitchen Hand Helper
Sky Hospitality Solution Pvt.ltd
09.2023 - 01.2024
Bachelor of Business Administration - Marketing Management
University of Ruhuna
Advance Certificate in Information And Communicati - IT Network Security
University of Ruhuna
Certificate in Accounting And Business - Accounting
Institute Of Chartered Accountants Of Sri Lanka
G.C.E.Advance Level Examination - Commerce
Sri Lankan Government
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