![Tharlissia Mukeshimana [Talina]](https://assets.bold.pro/profileassets/_next/image?url=%2Fprflphoto%2Fau%2F26f19b66-7afa-4ccd-b054-58141b050ba8.jpeg&q=70)
Tharlissia Mukeshimana [Talina]
St Kilda,VIC
Summary
Qualified Senior Beauty Therapist eager to secure a Dermal Clinician/ Beauty Therapy role in Melbourne CBD or the surrounding area. Talented at demonstrating dermal knowledge, suggesting products that meet clients' needs and informing clients about product details such as treatments, ingredients, price and application methods. Cross-selling beauty products, when appropriate.
Overview
6
6
years of professional experience
Work History
Senior Beauty Therapist
Endota Spa
05.2021 - Current
- Enhanced client satisfaction by providing personalized skincare treatments and product recommendations.
- Increased spa revenue through upselling additional services and retail products to clients.
- Maintained a loyal clientele base by consistently delivering high-quality beauty treatments and exceptional customer service.
- Collaborated with team members to create seasonal promotions, resulting in an increase in bookings and sales.
- Provided expert guidance on at-home skincare routines using specific products that catered to each client''s unique needs.
- Met sales goals, supporting organizational health through consistent and reliable service.
Dermal Sciences Work Placements
VICTORIA UNIVERSITY
03.2020 - 12.2022
- Received dermal product and equipment training- Laser, Microdermabrasions, LED, Lymphatic drainage massage, skin care... etc
- Evaluated client hair type, condition and desired outcome to determine ideal services.
- Performed rejuvenation techniques on all types of skin
- Evaluated customer skin to determine unique conditions and skin type.
- Scheduled appointments for customers using internal software system.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
Style assistant and Supervisor
COLETTE, SOUTH WHARF
08.2019 - 05.2021
- Key tasks
- Store supervisor, customer service, cash handling, jewellery organising, opening and closing the store, visual Merchandising, KPI tracking
- Assisted in visual merchandising, ensuring an attractive store layout for optimal product exposure.
- Boosted sales revenue by effectively cross-selling and upselling fashion products to clients.
- Organized special events and promotions to attract new clientele and boost overall brand awareness.
- Contributed to a positive team atmosphere by proactively assisting coworkers with tasks as needed.
Team leader
AUTO CAFFE, ETHIHAD SOUTHERN CROSS
10.2017 - 08.2019
- Key tasks
- Provide pleasant customer service, upsell products, manage the team to achieve the sales target, manage stock, provide a report of daily earnings, pay team members accordingly create a roster for shifts
Education
Bachelor of Science - Dermal Sciences- 4th Year (current)
Victoria University
VICAssociate of Applied Science - Diploma of Beauty Therapy
Victoria University
VIC11.2019
Certificate III in Aged Care - Aged Care
VICSEG New Future
VIC11.2018
Skills
- Dermal product and equipment knowledge
- Advanced facial techniques
- Massage Skills
- Waxing and tinting
- Teamwork and Collaboration
- Negotiation and Conflict Resolution
- Time Management
- Performance Tracking and Evaluation
- Customer Service
- Sales Expertise
Accomplishments
- Diploma of Beauty Therapy
- Beauty Therapy Of the year 2022 at Endota Spa
- Superstar Retailer Of the year 2022 at Endota Spa
- Certificate 3 in Music
- Certificate III in aged care
- Supervisor position- Colette
- Salsa and Bachata teacher at The Salsa Foundation
Languages
English
Full Professional
Shona
Full Professional
Kirundi
Professional
Timeline
Senior Beauty Therapist
Endota Spa
05.2021 - Current
Dermal Sciences Work Placements
VICTORIA UNIVERSITY
03.2020 - 12.2022
Style assistant and Supervisor
COLETTE, SOUTH WHARF
08.2019 - 05.2021
Team leader
AUTO CAFFE, ETHIHAD SOUTHERN CROSS
10.2017 - 08.2019
Bachelor of Science - Dermal Sciences- 4th Year (current)
Victoria University
Associate of Applied Science - Diploma of Beauty Therapy
Victoria University
Certificate III in Aged Care - Aged Care
VICSEG New Future
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