Thea Shepherd
Mount Druitt,NSW
Summary
Accomplished and determined food service professional provides excellent customer experience. Possesses extensive knowledge of food safety and quality standards. Skilled at multitasking and practicing effective time management. Friendly and reliable Food and Beverage Attendant skilled at problem resolution and time management. Comfortable working in fast-paced food service environment while providing quality service. Employs exceptional problem-solving and conflict-resolution skills to enhance customer experience.
Overview
7
7
years of professional experience
Work History
Food and Beverage Attendant
Yulara Ayers Rock Resort Hospitality And Tourism
07.2019 - 12.2019
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Greeted and seated guests to provide friendly and welcoming experience.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
Retail Assistant
IGA Walgett
08.2018 - 11.2018
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Worked closely with shift manager to solve problems and handle customer concerns.
Food and Beverage Attendant
Yulara Ayers Rock Resort traineeship Hospitality and Tourism
06.2017 - 06.2018
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Greeted and seated guests to provide friendly and welcoming experience.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
Retail Assistant
Rivers – Mt Druitt Shop Smart
11.2014 - 11.2015
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Kitchen Hand/ Waitress
Fusion Café
02.2013 - 12.2013
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Managed time to juggle multiple tasks simultaneously with ease.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Transported food items from storage areas to kitchen for prepping.
Education
NSW -
Chifley Senior Campus
2016
Skills
- Station Preparation
- Housekeeping Duties
- Effective Customer Communication
- Rotation Procedures
Timeline
Food and Beverage Attendant
Yulara Ayers Rock Resort Hospitality And Tourism
07.2019 - 12.2019
Retail Assistant
IGA Walgett
08.2018 - 11.2018
Food and Beverage Attendant
Yulara Ayers Rock Resort traineeship Hospitality and Tourism
06.2017 - 06.2018
Retail Assistant
Rivers – Mt Druitt Shop Smart
11.2014 - 11.2015
Kitchen Hand/ Waitress
Fusion Café
02.2013 - 12.2013
NSW -
Chifley Senior Campus
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