Wendy Backman

• Administered care in emergency situations to treat pain and tooth injuries.
• Checked teeth for signs of decay by assessing visually, manually and via radiography to recommend treatment options such as fillings and sealants.
• Interpreted X-rays to make accurate diagnoses and decisions about treatments.
• Educated patients and families about dental issues and proper oral care to prevent dental decay and disease.
• Routinely performed oral examinations, restorations, extractions, prophylactic and other dental work.
• Maintained clear, organized dental records and reports.
• Provided compassionate care and ensured patient comfort through communication, exceptional clinical skills, gentle approach and positive rapport development.
• Regularly attended team meetings and in-service training to continuously learn about best practices.
• Maintained proper universal precautions and infection control procedures at all times.

• Interviewed patients, reviewed health history information and performed checkups to diagnose oral issues and diseases.
• Created individualized treatment plans to maintain or restore oral health of patients.
• Communicated one-on-one with patients during consultative appointments to explain treatment plan and educate on upcoming procedures.
• Maintain accurate records and information .
• Provide Dental services to children and young adults
• Provide Oral Health promotion to preschool groups

• Educated patients on importance of oral hygiene and demonstrated techniques.
• Maintained accurate medical and dental records by documenting important patient data
• Improved and developed knowledge through continuing education courses and seminars.
• Regularly attended dental team meetings and in-service training to continuously learn about best practices.
• Cleaned and sanitized dental instruments and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
• Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
• Adhering to Hospital policy and procedures for sterilisation and disinfection

• Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
• Oversaw business budget planning and administration, accounting functions, purchasing and payroll to handle financial needs.
• Reconciled daily sales, returns and financial reports with MYOB .
• Applied human resources expertise to optimize hiring, training and performance.
• Remained up-to-date on current trends and attended various tradeshows per year to view and purchase products for resale.
• Promoted products at tradeshows
• Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
• Created and implemented organizational policies and procedures.
• Supervised small team of office personell

• Grew business sales through effective cross-selling, exceptional customer service and cold calling.
• Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
• Set up appointments with potential and current customers to discuss new products and services.
• Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
• Built strong rapport with clients by understanding needs and clearly explaining products.
• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
• Submitted and tracked orders.
• Completed customer searches to generate new leads.

Duties as Dental Therapist as previously stated

Provide clinical Dentistry to children in mobile Dental Van.

Oral Health promotion and school assessment programmes

Dental assistant for mobile Dental van Mid North Coast LDH

Duties as a Dental Assistant as previously stated

In addition assisting with orthodontic, endodontic and oral surgery procedures