Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Therdosh Babaga

Therdosh Babaga

Cairns,QLD

Summary

As a proactive and fast learner committed to achieving success, I bring over five years of experience as a permanent resident in Australia from Papua New Guinea. With a diverse background spanning gardening and shed tool usage, kitchenhand duties including food preparation, administrative receptionist roles, support work, customer service, and labouring, I possess a versatile skill set adaptable to various industries. My flexibility and adaptability allow me to seamlessly transition between different work environments, ensuring I excel in any role I undertake. Coupled with a strong work ethic and a dedication to continual learning and improvement, I am poised to make a valuable contribution to any team or organization.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Officer

Lendlease
02.2024 - Current
  • Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
  • Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
  • Responded to customer calls and emails to answer questions about products and services.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Investigated and resolved customer inquiries and complaints quickly.

Full-Time Business Trainee

Centacare North Queensland
04.2023 - 10.2023
  • Front office administrator
  • Maintained status reports for client projects
  • Participated in cross-functional team-building activities
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures
  • Proficiently managed administration and reception duties, including promptly responding to client inquiries and expertly organizing and recommending suitable services to enhance client satisfaction.

Picker Packer

Bidfood
05.2022 - 04.2023
  • Picked products for specific routes and estimated weight, height and centre of balance to calculate precise placements
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce the risk of accidents
  • Checked packing slips and other documentation to appropriately box items requested by clientele.

Education

High School Diploma -

Badihagwa Secondary School

Skills

  • Computer Skill /Microsoft 365
  • Bilingual- English/Pidgin
  • Staging and Sorting
  • Occupational Health & Safety
  • Integrity and Dependability
  • Mental Health Support

Certification

  • Certificate I in Workplace Skills
  • Workplace Skills (Business)
  • First AID Certificate
  • Mental Health First AID
  • NDIS Worker Screening
  • Working With Children


References

  • Suha McCartney, Industry Connect Officer, 0483377607
  • Belina Kim, Restaurant Manager, 0401514390

Timeline

Customer Service Officer

Lendlease
02.2024 - Current

Full-Time Business Trainee

Centacare North Queensland
04.2023 - 10.2023

Picker Packer

Bidfood
05.2022 - 04.2023

High School Diploma -

Badihagwa Secondary School

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Therdosh Babaga