Therdosh Babaga
Cairns,QLD
Summary
As a proactive and fast learner committed to achieving success, I bring over five years of experience as a permanent resident in Australia from Papua New Guinea. With a diverse background spanning gardening and shed tool usage, kitchenhand duties including food preparation, administrative receptionist roles, support work, customer service, and labouring, I possess a versatile skill set adaptable to various industries. My flexibility and adaptability allow me to seamlessly transition between different work environments, ensuring I excel in any role I undertake. Coupled with a strong work ethic and a dedication to continual learning and improvement, I am poised to make a valuable contribution to any team or organization.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Officer
Lendlease
02.2024 - Current
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
- Responded to customer calls and emails to answer questions about products and services.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Investigated and resolved customer inquiries and complaints quickly.
Full-Time Business Trainee
Centacare North Queensland
04.2023 - 10.2023
- Front office administrator
- Maintained status reports for client projects
- Participated in cross-functional team-building activities
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures
- Proficiently managed administration and reception duties, including promptly responding to client inquiries and expertly organizing and recommending suitable services to enhance client satisfaction.
Picker Packer
Bidfood
05.2022 - 04.2023
- Picked products for specific routes and estimated weight, height and centre of balance to calculate precise placements
- Operated warehouse equipment and reported instances of safety code violations to management to reduce the risk of accidents
- Checked packing slips and other documentation to appropriately box items requested by clientele.
Education
High School Diploma -
Badihagwa Secondary School
Skills
- Computer Skill /Microsoft 365
- Bilingual- English/Pidgin
- Staging and Sorting
- Occupational Health & Safety
- Integrity and Dependability
- Mental Health Support
Certification
- Certificate I in Workplace Skills
- Workplace Skills (Business)
- First AID Certificate
- Mental Health First AID
- NDIS Worker Screening
- Working With Children
References
- Suha McCartney, Industry Connect Officer, 0483377607
- Belina Kim, Restaurant Manager, 0401514390
Timeline
Customer Service Officer
Lendlease
02.2024 - Current
Full-Time Business Trainee
Centacare North Queensland
04.2023 - 10.2023
Picker Packer
Bidfood
05.2022 - 04.2023
High School Diploma -
Badihagwa Secondary School