THERESA ANOLIEFO
Leppington,NSW
Summary
Compassionate Disability Support Worker with experience in providing personalized care and assistance to individuals with disabilities. Strengths include strong interpersonal skills, adaptability to diverse situations, and knowledge of various therapeutic techniques. Compassionate Disability Support Worker known for high productivity and efficient task completion. Skilled in developing personalized support plans, implementing effective communication strategies, and managing time effectively to meet individual needs. Excel in empathy, active listening, and problem-solving to enhance the quality of life for those supported.
Overview
2
2
years of professional experience
Work History
Support Worker
Graceland Disability Services
, NSW
10.2024 - Current
- Personal care assistance.
- Meal preparation and feeding.
- Support with daily living tasks.
- Community engagement and social support.
- Health and wellbeing monitoring.
- Developing and following care plans.
- Emotional and psychological support.
- Safety and risk management.
- Communication and record keeping.
Crew Member
El-Jannah
06.2024 - Current
- Serving customers well by taking orders and packing meals, to ensure satisfactory service
- Demonstrated excellent communication skills when dealing with customers and staff
- Maintaining a clean and organized work area to ensure a safe and pleasant environment for customers and staff
- Followed cash handling procedures to ensure accuracy and reduce losses
- Utilised POS system to accurately process customer orders and payments
- Analysing customer feedback and suggested strategies for improving customer experience
- Developed and maintained a professional rapport with customers to ensure repeat business
Crew Member
McDonalds
, NSW
08.2022 - 09.2023
- Resolved customer complaints in a professional manner.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Maintained an organized work area to ensure efficient operations.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Education
ROSA - Record of School Achievement -
Robert Townson High School
Raby 12.2024
High School Diploma -
Robert Townson High School
Raby 11-2024
Skills
- Ability to Work Under Pressure
- Ability to Work in a Team
- Effective Time Management
- Fast Learner
- Strong Communication Skills
- Extensive leadership skills
- Great interpersonal skills
- Problem Solving Skills
- Active listening skills
- Adaptability
- Data inputting
- Verbal and written communication
- Telephone etiquette
- Attention to detail
- Order management
- Teamwork and collaboration
Extracurricular Activities
Peer Leader - assisting in primary to high school transition Senior Leader - coordinating whole school events and aiding students Leadership Camp - helped build my skills as a community figure Track Captain - leading my team in sports events and showing support Peer Mentoring - creating a safe space for students to open up and be themselves
References
- Michael Johnson, MICHAEL.D.JOHNSON@det.nsw.edu.au
- Jovita Opara Ibe, 0415 193 434
Timeline
Support Worker
Graceland Disability Services
10.2024 - Current
Crew Member
El-Jannah
06.2024 - Current
Crew Member
McDonalds
08.2022 - 09.2023
ROSA - Record of School Achievement -
Robert Townson High School
High School Diploma -
Robert Townson High School
Similar Profiles
Halbeydi OroniaHalbeydi Oronia
Customer Service Representative at Graceland Management Services LLCCustomer Service Representative at Graceland Management Services LLC
Brian UzzellBrian Uzzell
Disability Services Officer at SA Dept of Human Services, Disability ServicesDisability Services Officer at SA Dept of Human Services, Disability Services
Meagan OrndorffMeagan Orndorff
Administrative Operations Manager at Aspire Behavioral Health & Developmental Disability ServicesAdministrative Operations Manager at Aspire Behavioral Health & Developmental Disability Services