Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Therese El-Haddad

South Wentworthville,NSW

Summary

I have the proven ability to enhance patient experiences through effective communication and efficient appointment management. I am skilled in data entry and time management, consistently ensuring accurate documentation and streamlined processes. Committed to delivering exceptional service and supporting team objectives.

I've Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.

Overview

2
2
years of professional experience

Work History

Receptionist

Cardiology Australia
10.2024 - Current
  • Greeted and assisted patients, ensuring a welcoming environment and addressing inquiries promptly.
  • Managed appointment scheduling using electronic health record systems to optimize patient flow.
  • Coordinated communication between patients and medical staff, facilitating efficient information exchange.
  • Maintained accurate patient records and documentation to support administrative processes.
  • Processed billing and insurance claims, ensuring compliance with company policies and procedures.

Retail Sales Associate

Cotton On Group
10.2023 - 03.2024
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Maintained organized merchandise displays to optimize accessibility and presentation.
  • Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
  • Collaborated with team members to meet sales goals and improve store performance.

Education

Bachelor of Secondary Education - Education

The University of Sydney
Sydney, NSW
12-2027

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer/Client relations

Timeline

Receptionist

Cardiology Australia
10.2024 - Current

Retail Sales Associate

Cotton On Group
10.2023 - 03.2024

Bachelor of Secondary Education - Education

The University of Sydney
Therese El-Haddad