Summary
Overview
Work History
Education
Skills
Timeline
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Thiagi Wasalage

Clyde North,VIC

Summary

Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need. Well-qualified, familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Sales Assistant

Yd. Pty
11.2021 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store systems for merchandise at other sites.
  • Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
  • Boosted store revenue through upselling and cross-selling techniques.

Cashier

Hungry Jacks
01.2020 - 04.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Sales Assistant

James Leigh Entertainment Promotions
03.2020 - 11.2020
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Met and exceeded sales targets consistently, contributing to overall team success.

Education

Bachelor of Arts - Architectural Design

Monash University
Caulfield, VIC
05.2026

High School Diploma -

Lighthouse Christian College
Cranbourne
12.2019

Skills

  • Cash Handling
  • Goal-Oriented
  • Stock management
  • Sales expertise
  • Fitting room maintenance
  • Customer Service
  • Positive Customer Engagement
  • Product Knowledge

Timeline

Sales Assistant

Yd. Pty
11.2021 - Current

Sales Assistant

James Leigh Entertainment Promotions
03.2020 - 11.2020

Cashier

Hungry Jacks
01.2020 - 04.2022

Bachelor of Arts - Architectural Design

Monash University

High School Diploma -

Lighthouse Christian College

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Thiagi Wasalage