Thi Bich Thao Nguyen
45 Clarke Street, Southbank,VIC
Summary
Ambitious hairdresser offering 8 years of experience delivering modern and classic hair designs and techniques for men, women and children. Conversational and energetic with expertise in fostering client loyalty to drive revenue. Skilled in interpreting client requests and achieving superior results with every service. Observant hairdresser skilled at managing customer needs, assessing styles and recommending optimal choices. Technically skilled hair and makeup stylist, recommending products and looks based on physical characteristics and customer requests. Highly coordinated cashier and desk operator with natural aptitude for multitasking and accurate money handling.
Work History
Hairdresser
Thi Bich Thao Nguyen ( Lana Nguyen)
Abbotsford, VIC
01.2023 - 07.2023
- Answered over [Number] phone calls daily to assess customer needs, schedule appointments, and give advice about hairstyle and color options.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Resolved guest complaints about service or style.
Education
Certificate III - Hairstyling
03.2015
Skills
- Customer Experience
- Cash Register Operations
- Cleaning and Sanitizing
- Sell Hair Care Products
- Dye and Tint Application
- Shave Facial Hair
- Build Customer Relationships
- Skin Condition Diagnosis and Treatment
- Hair Maintenance Expertise
- Hair Dying
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Timeline
Hairdresser - Thi Bich Thao Nguyen ( Lana Nguyen)
01.2023 - 07.2023
The Australian Academy of Hairdressing - Certificate III, Hairstyling
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