Thien-An Dang

• Maintained and built new and positive customer relationships
• Highly efficient in a fast-paced environment
• Collaborated with team members to ensure smooth daily functioning of the store and timely completion of tasks.
• Maintained cleanliness and organization of store displays to attract customer attention.
• Operated cash registers, accepting payment and making change.

• Processed transactions efficiently using POS systems, ensuring accuracy in cash handling.
• Resolved customer complaints professionally, ensuring prompt resolution and ongoing customer loyalty.
• Ensured timely restocking of shelves for easy access to products during peak shopping hours.
• Provided assistance in processing returns/exchanges resulting in seamless transactions for customers.
• Implemented feedback mechanisms from customers to enhance service quality and address concerns promptly.
• Increased repeat purchases through friendly interactions, attentive service, and remembering customer preferences.

• Utmost respect and friendliness towards customers
• Greeted guests, promoted specials, and took orders.
• Increased speed of service through effective multitasking and time management skills.
• Restocked and rotated stock in display case to mitigate stock loss.
• Crafted customized sandwiches based on customer preferences and dietary restrictions.
• Maintained cleanliness and organization of workstations to ensure compliance with health standards.

March 2025 - August 2025

• 5.75 GPA