THIEN HUONG NGUYEN (KYLIE) TRIEU
Sydney,NSW
Summary
Developed extensive customer service and sales skills in fast-paced retail environment, seeking to transition into new field. Expertise in handling transactions, managing inventory, and resolving customer issues. Committed to leveraging transferrable skills to contribute effectively in new role.
Overview
4
4
years of professional experience
Work History
Sales Assistant
MUMULIFE
02.2024 - Current
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
RETAIL ASSISTANT
Dolly girl
07.2022 - 01.2024
- Processed returns and exchanges in accordance with company policies
- Promoted sales by setting up displays and organizing and arranging merchandise
- Wrapped and bagged merchandise for customers for easy carrying
- Monitored store security and safety to ensure a secure shopping environment
- Operated cash registers to process customer transactions
- Took consultative selling approach to build customer relationships
- Updated price tags on items as dictated by store policies
- Completed daily store opening and closing tasks
- Watched for and recognized security risks and thefts
- Placed special orders, submitted online orders, or contacted other stores to find desired items.
WAITRESS
Đong Ba
03.2022 - 06.2022
- Greeted and escorted guests to tables, fostering warm welcome
- Served food and drinks, removed dirty dishes, and refiled beverages to enhance dining experience
- Communicated orders to kitchen staff to turn tables faster, keeping food fresh and hot
- Offered menu recommendations, highlighting popular dishes to optimize guest enjoyment
- Managed closing duties such as counting money and cleaning.
NAILS, Tammy's nails and beauty
11.2021 - 12.2021
- Responded quickly to meet customer needs and resolve problems
- Provided efficient and courteous service to customers at all times
- Focused on learning new skills and staying updated with industry changes
- Certifications
- Driver licenses L plate
- Australian certificate
Education
Year 12 - Business
Cabramatta High School
Bachelor of Arts - Human Resources Management
University of New South Wales
Sydney, NSW08-2028
Skills
- Cash Register Operations
- Point of sale operation
- Employee Support
- Stock management
- Relationship building
- Opening and closing procedures
Languages
Vietnamese
Native or Bilingual
English
Full Professional
Timeline
Sales Assistant
MUMULIFE
02.2024 - Current
RETAIL ASSISTANT
Dolly girl
07.2022 - 01.2024
WAITRESS
Đong Ba
03.2022 - 06.2022
NAILS, Tammy's nails and beauty
11.2021 - 12.2021
Year 12 - Business
Cabramatta High School
Bachelor of Arts - Human Resources Management
University of New South Wales
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