THIHA SOE

The responsibilities include, but are not limited to:

• Managed daily clubhouse operations, enhancing efficiency and client satisfaction.
• Ensured compliance with regulatory requirements and maintained thorough corporate records.
• Developed and maintained client accounts, fostering long-term relationships and satisfaction.
• Collaborated on team projects to meet operational goals and resolve customer issues.
• Performed bookkeeping and prepared financial statements for taxation purposes.

• Resolved customer complaints in a timely manner.
• Maintained accurate records of all activities performed throughout internship period.
• Organized and maintained inventory on the sales floor.
• Managed client accounts to ensure satisfaction and retention.
• Collaborated on project tasks with team members to support operational goals.

• Clients/firm's business activity statements preparations in the F&B market & financial market Quarterly/Yearly.
• Assisting office manager with client's Bookkeeping.
• Assisting clients with the company's director ID application processes or behaving clients.
• Updating Eltax's clients with all types of reminders from ATO (Australia Taxation Office) for taxation purposes.
• Quarterly & yearly preparation of Account Working Papers for taxation purposes.
• Basic Office admin works (printing/emailing/drafting & reviewing etc)
• Worked well independently and on a team to solve problems.

• Well know every detail as a Tea-Barista.
• Managing shop storages/ bookkeeping/ products quality assurance/ marketing etc.
• Arranging Staff weekly shifts, and dealing with all work-related issues. (Customer complaints etc.)
• Assisting monthly sale target and working closely with the employer.

• Analytical skills/Thinking in both Fundamental & Technical fields.
• Well experienced in CFD, Forex & Commodities market.
• Working towards specific KPI's (monthly sales targets).
• Ability to generate client pipeline & Hiring interns.
• Leading, Guiding & Presenting ECN's products effectively on both online and offline.
• Assist clients' needs, enhanced knowledge & skills.

• General understanding of CFD, Commodities & Foreign Exchange markets etc.
• Understanding Markets Trend-lines, Supports & Resistances.
• Staying up to date with vital market Fundamental data (Fed announcements, interest rate decisions making etc.)

• Maintained cash drawer of $2000-$3000 per shift.
• Collected and authorized payments of guests Checked identification for proof of age for alcohol sales to patrons.
• Work closely with shift supervisors to solve problems and handle customer concerns.
• Made various kinds of drinks during shift.