- Sports
- Tech enthusiast
- Movies and TV Shows
Thilina Guruge
Enfield
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Brickworks Medical centre
01.2020 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Crew Member
Bounce Latitude
01.2018 - 01.2022
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Resolved customer complaints quickly and professionally, ensuring repeat patronage.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
Casual Cricket officer
South Australian Cricket Association
01.2017 - 01.2021
- Mentored junior cricketers, helping them develop their skills and advance in their careers.
- Reviewed post-match reports and feedback from stakeholders, identifying areas for personal improvement in officiating skills.
- Fostered a positive atmosphere during matches by displaying respect for all teams involved and promoting sportsmanship.
- Enhanced skillset through continuous self-assessment and seeking constructive feedback from peers, coaches and administrators.
Education
Bachelor of Health And Medical Science - Human , Medical Research, Public Health; Research of Health Risk Factors in Public Communities And Prevention
University of Adelaide
01.2021
Stage 2 - chemistry, biology, maths studies, business economics
University Senior College
01.2016
SACE -
Adelaide High School
01.2015
Skills
- Medical terminology
- Office administration
- HIPAA compliance
- Appointment management
- Patient relations
- Records management
- EMR / EHR
- Workflow optimization
- Paperwork coordination
- Medical office administration
- Proficient in Best Practice
- Billing support
- Customer service
- Time management
- Critical thinking
Personal Information
Date of Birth: 09/06/97
Skills And Activities
- Play cricket for the Adelaide Lions cricket team.
- Previously played for Prospect district cricket club, East Torrens cricket club and Adelaide University.
- Enjoy playing chess and involved in chess tournaments.
- Able to read, write and speak two different languages: Sinhalese and English.
- Skilled communicator: managed phone calls from patients at the medical clinic.
- Compatible in team environment: work well with fellow co-workers and have managed people as a captain of cricket teams.
- Efficient/Time effective: organising Dr appointments and drug rep meetings and lunches.
- Friendly and approachable customer service in all previous job roles.
- Responsible: managing sensitive patient information and ensuring that information remains secure.
Certification
- Working With Children's Check
- First Aid Training
Interests
Timeline
Medical Receptionist
Brickworks Medical centre
01.2020 - Current
Crew Member
Bounce Latitude
01.2018 - 01.2022
Casual Cricket officer
South Australian Cricket Association
01.2017 - 01.2021
Bachelor of Health And Medical Science - Human , Medical Research, Public Health; Research of Health Risk Factors in Public Communities And Prevention
University of Adelaide
Stage 2 - chemistry, biology, maths studies, business economics
University Senior College
SACE -
Adelaide High School
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