Thi Mai Chi Dong
Yagoona
Summary
Accomplished Warehouse Storeperson and Supervisor of Operations with a proven track record at DHL Supply Chain and Harris Farm Markets. Expert in Manhattan - Warehouse Management System and adept at payroll management using Dayforce System. Demonstrates exceptional team collaboration and attention to detail, significantly enhancing operational efficiency and customer satisfaction. Fluent in English and Vietnamese, ensuring effective communication across diverse teams.
Overview
4
4
years of professional experience
Work History
Warehouse Storeperson
DHL Supply Chain
02.2023 - Current
- Managed inventory control system to ensure accuracy of stock level by using WMS.
- Collaborated with team members to achieve daily goals.
- Ensured timely, accurate order fulfillment by closely monitoring stock levels and replenishing as necessary.
- Trained new hires on proper procedures, safety practices.
- Assisted in resolving customer inquiries regarding order status or product availability, ensuring customer satisfaction.
Supervisor of Operations/Retail Sales Associate
Harris Farm Markets
01.2021 - Current
- Provide quality and friendly customer service.
- Answered questions about store policies and addressed customer concerns.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Completed weekly payrolls for employees by using Dayforce System.
- Kept high average of performance evaluations.
Education
Certificate III - Supply Chain Operations
ITFE
05-2025
Skills
- Advanced user of Word, Excel, PowerPoint
- Professional in using a Manhattan - Warehouse Management System
- Account Receivable and Account Payable
- Payroll management by using Dayforce System
- Invoice reconciliation
- Team Collaboration
- Attention to detail
- Fluent in both English and Vietnamese
Timeline
Warehouse Storeperson
DHL Supply Chain
02.2023 - Current
Supervisor of Operations/Retail Sales Associate
Harris Farm Markets
01.2021 - Current
Certificate III - Supply Chain Operations
ITFE
Similar Profiles
Jamorris YoungJamorris Young
Warehouse Forklift Operator at DHL Supply ChainWarehouse Forklift Operator at DHL Supply Chain
Gonzalo CabralGonzalo Cabral
Maintenance Supervisor at DHL Supply ChainMaintenance Supervisor at DHL Supply Chain
Neil BirkittNeil Birkitt
Lead Network Planner at DHL Supply ChainLead Network Planner at DHL Supply Chain