Summary
Overview
Work History
Education
Skills
Languages
Projects
Additional Information
Timeline
Generic
THI MINH THI TRAN

THI MINH THI TRAN

Summer Hill,Australia

Summary

Highly motivated Business Analytics graduate from Macquarie University with a strong foundation in data analysis, statistical modeling, and data visualization. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

3
3
years of professional experience

Work History

Business Analyst

DIBS Company
  • Conducted a comprehensive analysis to predict business sales using a dataset provided by a retail company. The objective was to identify key factors that influence customer attrition and develop strategies to improve customer retention
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
  • Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • Improved business processes by analyzing current practices and recommending optimization strategies.
  • Tools used: R studio

Business proposal

Woolworths
  • The report discusses a strategy for the implementation of a smart shopping cart system at Woolworths, one of the largest grocery chains in Australia. The proposal focused on integrating technology to enhance the customer shopping experience and address key challenges such as supply chain disruptions and changing consumer behaviour due to inflation.
  • Supported business development efforts by proactively identifying potential opportunities in target markets and industries.
  • Spearheaded efforts to continually refine and improve proposal processes, resulting in increased efficiency and quality across the team.
  • Improved overall proposal effectiveness by incorporating visuals, graphics, and other multimedia elements into document design.
  • Contributed to the development of a comprehensive proposal tracking system, enabling efficient monitoring of submission statuses and outcomes.
  • Designed user flows, ensuring seamless transitions between different stages of the user journey.
  • Utilized design software for accurate space planning, allowing clients to visualize final room layouts before implementation.

Business sale forecast

Kagle Competition
  • By combining a variety of skills such as data cleaning, missing observation, exploratory data analysis, dataset training and testing, I came up with an analysis of the market price fluctuations of used cars based on the characteristics of the cars. I also participated in a Kaggle competition and thanks to the efforts of the members, my group was fortunate enough to be in the top 10 of the class.
  • Performed root cause analyses on major forecast variances, identifying areas for improvement within the planning process.
  • Evaluated promotional effectiveness to optimize future campaigns and improve sales predictions.
  • Improved forecast accuracy by utilizing advanced statistical techniques and software tools.
  • Assigned team work schedules, delegated commensurate with member skills and monitored and evaluated performance.
  • Streamlined audit processes by leveraging technology tools such as data analytics software, increasing productivity without sacrificing accuracy.
  • Tools used: Python, Jupiter Notebook, Model training and Testing.

Wait Staff Member

Choji Yakiniku
03.2024 - Current
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
  • Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
  • Displayed extensive knowledge of menu offerings and ingredients, allowing for informed recommendations to diners with dietary restrictions or preferences.

Restaurant Supervisor

Myung Jang KBBQ
01.2022 - 02.2024
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Processed payments with focus on accuracy and correct cash-handling procedures.
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
  • Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
  • Trained new staff members on proper customer service and hospitality policies.
  • Implemented effective time management strategies during high-volume periods which resulted in reduced wait times and increased guest satisfaction.
  • Managed reservations accurately, ensuring seamless guest experiences upon arrival.
  • Developed strong relationships with corporate clients leading to an increase in bookings for conferences and events at the property.

Education

Bachelor - Business Administration

International University (HCMIU)
01.2019

BBA - Business Administration And Management

Macquarie University
Sydney, NSW
11.2022

M.D. - Business Analytics

Macquarie University
11.2024

Skills

  • MySQL
  • MongoDB
  • Git/GitHub
  • Data Analysis
  • Project Management
  • Microsoft Office Suite
  • Team Collaboration
  • Data Mapping
  • Forecasting and planning
  • Business process modeling
  • Tableau Expertise
  • SQL and Databases
  • Machine Learning

Languages

English
Vietnamese

Projects

Business Sale Forecasting, DIBS company, 2023, Conducted a comprehensive analysis to predict business sales using a dataset provided by a retail company. The objective was to identify key factors that influence customer attrition and develop strategies to improve customer retention., R studio Predicting Used Car Sale Prices, 2023, By combining a variety of skills such as data cleaning, missing observation, exploratory data analysis, dataset training and testing, I came up with an analysis of the market price fluctuations of used cars based on the characteristics of the cars. I also participated in a Kaggle competition and thanks to the efforts of the members, my group was fortunate enough to be in the top 10 of the class., Python, Jupyter Notebook, Model training and Testing Smart Shopping Cart Designed Business Proposal, 2024, The report discusses a strategy for the implementation of a smart shopping cart system at Woolworths, one of the largest grocery chains in Australia. The proposal focused on integrating technology to enhance the customer shopping experience and address key challenges such as supply chain disruptions and changing consumer behavior due to inflation., UI/UX, back-end design, product road map

Additional Information

Data Analysis & Statistical Modeling: SQL, Python (Pandas, NumPy, Scikit-learn), R, Excel

Data Visualization: Tableau, Power BI

Database Management: MySQL, MongoDB, Tableau Other: Git/GitHub


Timeline

Wait Staff Member

Choji Yakiniku
03.2024 - Current

Restaurant Supervisor

Myung Jang KBBQ
01.2022 - 02.2024

Business Analyst

DIBS Company

Business proposal

Woolworths

Business sale forecast

Kagle Competition

Bachelor - Business Administration

International University (HCMIU)

BBA - Business Administration And Management

Macquarie University

M.D. - Business Analytics

Macquarie University

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THI MINH THI TRAN