Summary
Overview
Work History
Education
Skills
LANGUAGES
Training
Timeline
Generic

THINLEY LHENDUP

Curtin

Summary

Enthusiastic IT personal with years of experience in web application development and database management. Master of Business Administration and undergraduate in Computer Science and Engineering. Developed communication, teamwork and management skills from the work history. A candidate ready to utilize years of experience to excel in any given opportunity.

Overview

19
19
years of professional experience

Work History

Cleaning Support Officer 2

ACT Education Directorate
06.2024 - Current
  • Daily routine cleaning (waste removal, washroom cleaning, kitchen cleaning, sweeping, mopping and vacuuming of carpets in the school).
  • ⁠Vacation Cleaning: Washroom/bathroom maintenance, tables and chairs cleaning
    throughout sites, hard flooring, glass cleaning.
  • ⁠Holiday Care Program and Hirer Booking cleaning.

ICT Support Officer

Stakone Pvt Ltd.
10.2024 - 05.2025

• scheduling and conducting quality audit inspections, and analysing and reviewing systems, data and documentation
•⁠ ⁠identifying variations and potential high risk areas in securing adherence to standards and procedures
•⁠ ⁠recommending corrective action plans and improvements in the resolution of non-compliance with standards detected through monitoring and auditing of processes and procedures
•⁠ ⁠communicating, educating and liaising with users and management to ensure awareness and adherence to standards, procedures and quality control issues and activities
•⁠ ⁠assisting in troubleshooting, diagnosing, testing and resolving system problems and issues
•⁠ ⁠developing, conducting and providing technical guidance and training in application software and operational procedures
•⁠ ⁠analysing, evaluating and diagnosing technical problems and issues such as installation, maintenance, repair, upgrade and configuration and troubleshooting of desktops, software, hardware, printers, Internet, email, databases, operating systems and security systems
•⁠ ⁠testing, identifying and diagnosing functionality errors and faults in systems, and programming code within established testing protocols, guidelines and quality standards to ensure systems perform to specification
•⁠ ⁠performing organisational systems architecture reviews and assessments, and recommending current and future hardware and software strategies and directions
•⁠ ⁠creating and reviewing technical documentation such as procedural, instructional and operational guides and manuals, technical reports and specifications and maintenance inventory systems

Interim Head, ICT Division

Election Commission of Bhutan
11.2019 - 12.2022
  • Manage ICT Infrastructures to enhance conduct of elections
  • Develop and revamp multiple applications
  • Manage IT teams
  • Train officials on use of ICT Technologies
  • Database management

Assistant ICT Officer to ICT Officer

Election Commission of Bhutan
01.2015 - 10.2019
  • Awarded 3rd Position in the National Website Competition
  • Converted official website to bilingual
  • Developed web applications
  • Developed desktop application based on excel
  • Social media monitor

ICT Associate

Election Commission of Bhutan
07.2006 - 12.2014
  • Hardware and Network Maintainance
  • Developed official website
  • Troubleshoot Desktops, Laptops, Printers and Network
  • Log keeping and record keeping

Education

Masters in Business Administration -

University of Canberra
01.2020

B.Tech - Computer Science and Engineering

KL University
01.2013

Diploma in Information Management Systems - undefined

Royal Institute of Management Thimphu
01.2006

Skills

  • Leadership and Management
  • Web Application Development
  • WordPress
  • PHP and Laravel Framework
  • JS and jQuery
  • MariaDB/MySQL
  • Excel VBA
  • Google Workspace
  • MS Office
  • Hardware Troubleshooting

LANGUAGES

English - Read Write Speak
Dzongkha - Read Write Speak
Nepali - Speak
Hindi - Speak

Training

  • Specialized Training in Cyber Attacks and Prevention Techniques
  • CDAC, Mohali, India - September 2019
  • Mobile Application Development
  • Election Commission of India, New Delhi – April 2016
  • Social Media Management
  • Bhutan Media Council, Thimphu, Bhutan – March 2016
  • Laravel PHP Framework | jQuery
  • Koenig, New Delhi – July 2015
  • Integrating Remote Sensing GIS, GPS and Google API
  • Sherubtse College, Kanglung, Bhutan – December 2013

Timeline

ICT Support Officer

Stakone Pvt Ltd.
10.2024 - 05.2025

Cleaning Support Officer 2

ACT Education Directorate
06.2024 - Current

Interim Head, ICT Division

Election Commission of Bhutan
11.2019 - 12.2022

Assistant ICT Officer to ICT Officer

Election Commission of Bhutan
01.2015 - 10.2019

ICT Associate

Election Commission of Bhutan
07.2006 - 12.2014

B.Tech - Computer Science and Engineering

KL University

Diploma in Information Management Systems - undefined

Royal Institute of Management Thimphu

Masters in Business Administration -

University of Canberra
THINLEY LHENDUP