Nicole Sultana
Melbourne
Summary
Nicole is a Wellbeing Professional, with extensive experience spanning healthcare and diverse industries globally. She has demonstrated a remarkable ability to provide compassionate support to individuals facing challenging circumstances, leveraging her expertise in holistic therapeutic modalities. Her approach integrates wellbeing and lifestyle practices to address emotional, psycho-spiritual, personal, professional and physical concerns, creating a positive impact on those she interacts with to help them navigate life transitions and reach their full potential. Showcasing her versatility and adaptability across industries, Nicole has excelled in roles such as editor of consumer magazines/books and communications management. Her commitment to continuous learning and achieving excellence underscores her dedication to enhancing the lives of others. Having competed at state level in tennis in her youth, completed a B.App.Sci in Human Movement and worked as an editor for fitness publications, she has nurtured her passion in sports, fitness and athletic performance.
Overview
22
22
years of professional experience
Work History
Wellbeing & Spiritual Care Practitioner (Palliative Care/Cardiology)
Royal Melbourne Hospital
04.2020 - Current
- Emotional support to up to 15 patients per day at end of life and those enduring life transitions due to critical illness such as cardiac conditions, serious injuries and attempted suicides.
- Established holistic care plans by identifying patient's psycho-social, wellbeing, emotional and spiritual needs through deep reflective listening, relationship building, motivational interviewing, rapport building, contemplative reflection, values-identification and trust development.
- Performed crises intervention, conflict management and critical thinking to address patients' and family's needs in timely manner.
- Delivered educational presentations to allied health staff and at industry professional conferences.
- Led reflective workshops and sound meditation classes to decrease stress.
- Managed strategic relationships with relevant organisations and hospital departments.
- Collaborated with and made appropriate referrals across multidisciplinary teams.
- Confidential documentation of patient interactions using electronic management system.
- Mentorship of Spiritual Care interns.
- Attend continuing education seminars and workshops to stay current with best practices.
Wellbeing Counsellor and Sound Therapist
Sound Consciousness
01.2013 - Current
- Holistic care to assuage anxiety, stress, depression, grief, existential crises and navigate critical life transitions.
- Therapeutic counselling to nurture and help clients develop healthy coping skills to identify best paths forward in their personal and professional life cycles, in order to inspire, motivate and cultivate positive behavioural change.
- Tracked progress according to goals.
- Facilitate individualised and group sound meditation sessions to induce introspection, contemplation and deep states of peace and relaxation.
- Coordinated public and corporate workshops using holistic approaches such as sound meditation and contemplative exercises.
Wellbeing & Spiritual Care Practitioner
St. Vincent's Private Hospital
10.2020 - 01.2022
- Conduct assessments of patients' emotional, psychosocial and spiritual needs, predominantly working with neurological patients.
- Counselled patients through significant life transitions, employing confidentiality and sensitivity towards patient vulnerability, responding with a holistic approach towards emotional pain, change and distress.
- Provide a safe place for patients to process their feelings
- Facilitate wellbeing rituals, including meditation, prayer, contemplative exercises, as is appropriate, relevant and meaningful to the patient.
- Guide patients towards finding acceptance and reframe challenging situations.
- Act as a liaison and advocate for patients, between medical staff and families.
Freelance Copy Editor
KPMG
01.2019 - 01.2020
- Reviewed and edited content for correct grammar and style.
- Produced clear, concise and accurate content to reflect tone and level of authority appropriate to content.
- Verified statistics and facts against internal and external sources.
Compassionate Carer
Compassionate Care Hospice (CCH)
01.2016 - 01.2018
- Provided compassionate and patient-focused care to cultivate patient and family well-being.
- Led meditation, sound therapy, reiki and contemplative practices to ease physical and existential pain, anxiety, depression and insomnia in patients' transitions towards death.
- Provide emotional and grief support to patients/families, hospice staff, respecting beliefs, culture, diversity and values as related to suffering, loss, change, life transitions, spirituality, meaning and purpose.
- Provide workplace sound meditation for nurses, doctors, office employees.
Wellness Counsellor
Memorial Sloan Kettering Cancer Center
01.2017 - 01.2018
- Provided individual wellbeing coaching to help clients through life transitions when receiving chemotherapy treatment.
- Contemplative practices using reflective listening, sound therapy, singing, prayer, meditation and Reiki to manage symptoms and side effects of treatment, both physical and spiritual in nature.
Communications and Editorial Manager
Insight Consultancy Solutions
01.2014 - 01.2017
- Editor/Advisor for online and print projects.
- Project manager for major Government client project: ConnectEd for Sprint.
- Developed in-house style guide to maintained editorial standards and consist quality of content.
- Provided concise and constructive editorial feedback to author of non-fiction book: Creating a Strategy that Works to improve story writing, readability and logical flow of content.
- Selected relevant images to accompany content for maximum impact.
- Proofread, edited and evaluated final copy to verify content for grammar, spelling and punctuation.
- Established and implemented workflows to streamline editing processes.
Communications & Multimedia Manager
James L Williams
01.2011 - 01.2013
- Project manage digital and print communications initiatives inline with business objectives.
- Developed visual/multimedia projects and in-house style guide.
- Designed mock-ups and simulations for review for launch of new website.
- Developed content for press releases and websites.
Photojournalist
Star News Group
01.2010 - 01.2013
- Photographed high-quality images for Star Newspaper print and digital projects.
- Travelled to up to ten locations a day to photograph breaking news and lifestyle stories.
- Conducted on the spot interviews with subjects before photo shoots to create dynamic and unique photo sessions.
- Edited, toned, captioned, selected and uploaded photographs to online news platform for publication.
Marketing Advisor
Consumer Affairs Victoria, Dept of Justice
01.2009 - 01.2011
- Developed and implemented communications strategies across print and web.
- Designed, researched, product tested and delivered Consumer Affairs' first iPhone app to promote and advocate for consumer's shopping rights.
- Wrote and edited consumer guides and marketing materials such as the renting guide for Victorian tenants and landlords.
- Co-facilitated an in-house Festival of Ideas, for which we won an award for outstanding achievement.
Editor (B2B magazine)
Times Publishing Group
01.2008 - 01.2009
- Director of editorial strategy, pagination, story assignment, photography, freelance team and budgets.
- Developed and maintained pool of expert field sources.
- Determined readiness of written pieces, made changes, and approved final versions for publication.
- Approved final magazine publication.
- Supported publication by helping develop layouts and collaborating with production teams.
- Prepared, rewrote, and edited pieces to improve readability and impact
Internal Communications Writer
Nike Europe (EMEA)
01.2006 - 01.2008
- Researched, wrote and edited high-quality content and visually impactful stories under deadline pressure.
- Conducted interviews with subject matter experts and athletes to generate topics.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
Editor
Australian Ironman and Women’s Health & Fitness Magazine
01.2002 - 01.2004
- Chief editor, strategic direction and management of freelance team for Women’s Health & Fitness, Australian Ironman and Fighting Fat magazines (glossy newsstand magazines).
- Researched and interviewed high-level athletes for story creation.
- Devised attention-grabbing headlines and summaries to increase sales and engagement.
- Collaborated with writers to assess work and guide editorial improvements.
- Set layouts and selected photos for stories to boost readership.
- Representative for company at industry events.
Education
Post Graduate Diploma - Spiritual Care
University of Divinity
Melbourne2020
Certificate - Integrative Sound And Music Meditation
New York Open Centre
New York City06.2017
Advanced Diploma of Art - Photography
Photography Studies College
Melbourne, Australia2012
Post Graduate Certificate - Business - Marketing
Royal Melbourne Institute of Technology
Melbourne12.2004
Bachelor of Science - Human Movement (Sports Science)
Royal Melbourne Institute of Technology
Melbourne, Australia1996
Skills
- Compassionate individualised care
- Motivational interviewing
- Patient wellbeing assessments
- Compose wellbeing plans
- Progress evaluations
- Crisis intervention
- Strong collaboration skills
- Multidisciplinary team skills
- Effective referral coordination
- Stakeholder relationship engagement
- Confidential documentation
- Writing and editing
Websites
Sound Meditation Classes
- Melbourne, Melbourne Immigration Museum, BIC International, Magic Marketing, Carja Yoga, YogaSpot Fairfield, Magpie House, ArcCare Aged Care, Royal Melbourne Hospital
- New York City, Jill Lindsey Wellness, Green Spa Network Event, MoveWell Trauma Yoga
Teaching
- Baba Farid College of Nursing, Punjab, India, 2018, 2018, Teach nurses holistic mind-body approach with sound, Reiki, and deep listening.
- Integrated Sound + Music Program, NY Open Center, NYC, 2017, 2018, Assist lecturers in smooth facilitation of classes, mentoring new students as an Alumni.
- Ms. Lam Montessori, NYC, 2017, 2017, Lead 4-5 year old children in self-awareness activities through sound and meditation.
- Faith in Children (non-profit), NYC, 2016, 2018, Lead children aged 4-16 in weekly sound meditation, relaxation and contemplation classes.
- Sound Consciousness Inc, Melbourne/NYC, 2013, present, Training students, caregivers and nurses in Level I, II and Master Reiki Certification.
Education Certification
- TV Presenter Training, TV ProGlobal, Sydney, March, 2024
- Clinical Pastoral Education (CPE) Level 1, Level 2 and Specialist Unit (cardiology), Royal Melbourne Hospital, Melbourne, 2019-2020
- End of Life (Death) Doula Training with Henry Fersko-Weiss, International End of Life Doula Association (INELDA), NYC, USA, 2017
- News & Feature Writing, Westminster Adult Education, London, 2002
Speaking Engagements
- ABC Radio National, Melbourne, 11/2023, Science behind Sound Baths
- Heart Health Awareness Fair, Bronx-Lebanon Hospital, NYC, 02/2018, How spiritual care, sound therapy/meditation and Reiki can be used to manage symptoms of heart disease.
References
Available upon request
Timeline
Wellbeing & Spiritual Care Practitioner
St. Vincent's Private Hospital
10.2020 - 01.2022
Wellbeing & Spiritual Care Practitioner (Palliative Care/Cardiology)
Royal Melbourne Hospital
04.2020 - Current
Freelance Copy Editor
KPMG
01.2019 - 01.2020
Wellness Counsellor
Memorial Sloan Kettering Cancer Center
01.2017 - 01.2018
Compassionate Carer
Compassionate Care Hospice (CCH)
01.2016 - 01.2018
Communications and Editorial Manager
Insight Consultancy Solutions
01.2014 - 01.2017
Wellbeing Counsellor and Sound Therapist
Sound Consciousness
01.2013 - Current
Communications & Multimedia Manager
James L Williams
01.2011 - 01.2013
Photojournalist
Star News Group
01.2010 - 01.2013
Marketing Advisor
Consumer Affairs Victoria, Dept of Justice
01.2009 - 01.2011
Editor (B2B magazine)
Times Publishing Group
01.2008 - 01.2009
Internal Communications Writer
Nike Europe (EMEA)
01.2006 - 01.2008
Editor
Australian Ironman and Women’s Health & Fitness Magazine
01.2002 - 01.2004
Post Graduate Diploma - Spiritual Care
University of Divinity
Certificate - Integrative Sound And Music Meditation
New York Open Centre
Advanced Diploma of Art - Photography
Photography Studies College
Post Graduate Certificate - Business - Marketing
Royal Melbourne Institute of Technology
Bachelor of Science - Human Movement (Sports Science)
Royal Melbourne Institute of Technology
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