Adept at maintaining high standards of cleanliness and organization, I leveraged skills in chemical handling and customer service to enhance guest experiences at Astor Hotel. Demonstrated proficiency in steam cleaning and a commitment to health and safety compliance, achieving a significant improvement in guest satisfaction ratings. Excel in fast-paced environments, prioritizing efficiency and attention to detail.
Hi, I’m
Thi Thao VU
Albury,NSW
Summary
Overview
21
years of professional experience
Work History
Astor Hotel
Cleaner
07.2024 - Current
Job overview
- Emptied trashcans and transported waste to collection areas.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Organized and used industrial cleaning products following strict safety procedures.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Provided assistance to other staff members with cleaning of difficult areas.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Operated industrial washing machines and dishwashers to clean linens and dishware.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Operated buffers and burnishers to clean and polish floors.
Yardbird Restaurant
Kitchen Hand
12.2023 - Current
Job overview
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Do Quyen Beauty Shop
Retail Worker
07.2016 - 07.2022
Job overview
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Padlesteamer Motel
Housekeeper
12.2023 - 06.2024
Job overview
- Restocked room supplies such as facial tissues for personal touch with every job.
- Verified cleanliness and organization of storage areas and carts.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Operated electronic backpack vacuums and floor sweepers.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Worked on cleaning team to service hotels, offices, and other commercial buildings.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Handled requests for extra linens, toiletries and other supplies.
- Rotated linens in storerooms and replenished when supplies ran low.
- Sorted, laundered and put away various laundry items.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Viettel Telecom
Accountant
07.2003 - 07.2012
Job overview
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Gathered financial information, prepared documents, and closed books.
Education
Ha Noi Economic University Ha Noi, Viet Nam
Bachelor Of Accounting from Accounting
08.2002
University Overview
Skills
- Cleaning and sanitizing
- Sweeping and Mopping
- Housekeeping
- Customer Service
- Restroom Sanitation
- Chemical Handling
- Health and safety compliance
- Basic Maintenance Knowledge
- Window washing proficiency
- Steam Cleaning
- Odor control methods
- Lawn Mowing
Languages
Vietnamese
Native or Bilingual
English
Limited Working
Additional Information
Additional Information
No smoking, no drinking
Keen to work
Like walking, riding bike and doing yoga
Timeline
Cleaner
Astor Hotel
07.2024 - Current
Kitchen Hand
Yardbird Restaurant
12.2023 - Current
Housekeeper
Padlesteamer Motel
12.2023 - 06.2024
Retail Worker
Do Quyen Beauty Shop
07.2016 - 07.2022
Accountant
Viettel Telecom
07.2003 - 07.2012
Ha Noi Economic University
Bachelor Of Accounting from Accounting
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