Matthew Le
Brunswick West,VIC
Summary
Proven Food and Beverage Attendant with a track record of delivering top-notch customer service and maintaining stringent hygiene standards at State Sports Centres. Excels in high-pressure environments, showcasing adaptability and expertise in liquor, beer, and wine knowledge. Demonstrated reliability in managing cash and inventory, ensuring operational excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bartender/Front of House Staff Member
The Wanderer Melbourne
02.2022 - 09.2022
- Made and served drinks and food to high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Food and Beverage Attendant
State Sports Centres
11.2022 - Current
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
Education
Bachelor of Business Information Systems - Business Analysis
Swinburne University of Technology
Hawthorn06.2024
Skills
- Adaptability under pressure
- Reliability and punctuality
- Kitchen Support
- Guest Services
- Liquor, beer, and wine knowledge
- Customer service expertise
Certification
- RSA license
- Working with children check
Timeline
Food and Beverage Attendant
State Sports Centres
11.2022 - Current
Bartender/Front of House Staff Member
The Wanderer Melbourne
02.2022 - 09.2022
Bachelor of Business Information Systems - Business Analysis
Swinburne University of Technology
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