Winton La
University Student
Adelaide,SA
Summary
Young and hard-working with a passion and commitment to provide quality service, in constant pursuit to learn and grow existing skills to fall in line with qualities of the Emirates Group. Capable Front of House and Bartender passionate about serving customers well while exceeding customer expectations and maintaining poise and professionalism in demanding environments. Strong history of exceptional service in Retail and Hospitality establishments demonstrating a commitment to a responsible work ethic and excellent time management. Known for efficiently managing high work volumes in a busy environment, developing quality customer rapport, and consistently delivering excellent service.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Bartender/Front of House Staff Member
Rue De Siam/The Caribbean Bar/Power Up Bar
11.2022 - 11.2023
- Efficiently and methodically opening and closing the bar
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests
- Productive to ensure a tidy and organised workspace for optimal work efficiency
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift
- Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs
- Upkept the venue ensuring clean, safe, and professional work standards were met and maintained
Store Support Team Member
Bunnings Warehouse
02.2019 - 03.2022
- Followed instructions and took initiative when appropriate
- Adhered to all general safety rules and guidelines, and COVID related aspects
- Brought a motivated attitude, communicated, and collaborated effectively
- Handled purchases, returns, and exchanges
- Experienced in online orders via Click and Collect
- Booked equipment, ute, and trailer hire for customers.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment
Front of House Team Member
Plus82 Group (MiMi, Plus 82 Gogi, CnB)
06.2019 - 08.2021
- Demonstrated strong knowledge of menu offerings, allowing informed recommendations that catered to individual guest preferences
- Efficient and accurate cash handling
- Took orders and provided great table service
- Multitasked and memorised food orders while maintaining friendly and approachable service
- Strived while maintaining professionalism in high-pressure situations
- Took customer bookings and managed table settings
- Served as an effective liaison between kitchen staff and customers, addressing any dietary restrictions or special requests accurately
Education
Adelaide High School
Adelaide, SA 04.2001 -
Skills
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Education Qualifications
- SITHFAB002 Provide Responsible Service of Alcohol (part of Certificate III Hospitality)
- Working With Children Check
- National Crime Check
- Adelaide High School | 2015 – 2019
References
- Jacques Lolic | Supervisor – Bunnings - 0478 136 101
- Steven Lee | Owner - Plus 82 Group - 0433 418 123
Timeline
Bartender/Front of House Staff Member
Rue De Siam/The Caribbean Bar/Power Up Bar
11.2022 - 11.2023
Front of House Team Member
Plus82 Group (MiMi, Plus 82 Gogi, CnB)
06.2019 - 08.2021
Store Support Team Member
Bunnings Warehouse
02.2019 - 03.2022
Adelaide High School
04.2001 -
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