Thivya Amarendra
Melbourne,VIC
Summary
Hi! My name is Thivya, and I'm seeking a casual or part-time job where I can bring my skills and passion for customer service. With a background in hospitality, including food handling, customer relations, and event coordination, I'm dedicated to creating memorable experiences for guests and ensuring smooth operations. Fun fact: I'm a huge Formula 1 fan! I spend many weekends staying up late or waking up early to watch the races. I bring the same energy and enthusiasm to work, always aiming to contribute positively to a team environment.
Overview
2
2
years of professional experience
Work History
Guest Services Cashier
Zone Bowling
11.2022 - Current
- Managed various responsibilities to ensure an excellent guest experience and smooth operation at Zone Bowling
- Handled food service and provided attentive customer service
- Worked with disability groups to effectively meet their specific needs
- Prioritized guest satisfaction by maintaining a clean and organized environment, especially after rush hours
- Stocked and managed the Timezone area
- Coordinated parties to ensure a well-structured and enjoyable event for all customers
Hospitality Team Member
Hungry Jacks
05.2022 - 12.2022
- Participated in ongoing training programs aimed at enhancing hospitality skills which subsequently improved performance levels.
- Provided excellent customer service, promoting an enjoyable atmosphere for customers while increasing beverage sales.
- Conducted regular inventory checks for supplies to prevent stock shortages that could affect daily operations negatively.
- Worked closely with the kitchen team to ensure prompt delivery of food orders during busy periods in the restaurant area.
Education
High School -
Sacred Heart Girls College
Oakleigh, VIC10.2024
Primary School -
St.Peter Primary school
12.2018
Skills
- Teamwork
- Strong work ethic
- Self-motivation
- Time management
- Upselling strategies
- Customer Service/Inquiries
- Cleaning and sanitizing
- Refund handling
- Adaptability and Flexibility
- Multitasking Abilities
- Staff Mentoring
Languages
Tamil
Limited Working
English
Native or Bilingual
Personal Information
Date of Birth: 07/07/06
Extracurricular achievements
- Basketball, 01/01/12, 12/31/14
- Swimming, 01/01/12, 12/31/19
- Netball, 01/01/18, 01/01/22
- SHGC Junior Netball team, 01/01/19, 12/31/19
Timeline
Guest Services Cashier
Zone Bowling
11.2022 - Current
Hospitality Team Member
Hungry Jacks
05.2022 - 12.2022
Primary School -
St.Peter Primary school
High School -
Sacred Heart Girls College
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